{"id":1299,"date":"2024-11-23T04:58:08","date_gmt":"2024-11-23T04:58:08","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4905929408925-loyalty-cards\/"},"modified":"2026-03-27T13:11:02","modified_gmt":"2026-03-27T13:11:02","password":"","slug":"4905929408925-loyalty-cards","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905929408925-loyalty-cards\/","title":{"rendered":"Loyalty cards"},"content":{"rendered":"\n<p>There are two types of spaces in Altegio: locations and chains. <strong>Locations <\/strong>\u2014 with yellow highlight, <strong>chains <\/strong>\u2014 with purple highlight. Locations and chains have different sections.<\/p>\n\n\n\n<p>To open the chain you need to do the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the name of the location in the top left corner.<\/li>\n\n\n\n<li>In the drop-down list select the desired chain.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de9693d4f9f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de9693d4f9f\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"930\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41-1024x930.png\" alt=\"\" class=\"wp-image-163987\" style=\"width:410px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41-1024x930.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41-300x272.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41-768x698.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41-360x327.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.18.41.png 1156w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>In the chain interface in the <strong>Loyalty &gt; Loyalty Cards<\/strong> section you will see a list of all cards that were issued to clients.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de9693d57d9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de9693d57d9\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"412\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.21.52-1024x412.png\" alt=\"\" class=\"wp-image-164002\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.21.52-1024x412.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.21.52-300x121.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.21.52-768x309.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><strong>For each card you can view detailed information:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>card number in Altegio<\/li>\n\n\n\n<li>card number<\/li>\n\n\n\n<li>card type<\/li>\n\n\n\n<li>client\u2019s phone number (of the card\u2019s owner)<\/li>\n\n\n\n<li>balance<\/li>\n\n\n\n<li>date of creation<\/li>\n<\/ul>\n\n\n\n<p><strong>Data in # and Phone columns are clickable links:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>when you click on the phone number this <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\">client\u2019s chain card<\/a> will open;<\/li>\n\n\n\n<li>when you click on the card\u2019s number, detailed information about this card will open.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69de9693d612a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69de9693d612a\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1220\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.27.32-scaled.png\" alt=\"\" class=\"wp-image-164017\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.27.32-scaled.png 2560w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.27.32-300x143.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.27.32-1024x488.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-06-16-at-19.27.32-768x366.png 768w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Card information<\/strong><\/h2>\n\n\n\n<p>On this page you will see detailed information about the card.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>General information<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Owner. Phone number is given as a clickable link that will lead you to the<a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\"> <\/a><strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905463467549-Customer-chain-card\">client\u2019s chain card<\/a>.<\/strong><\/li>\n\n\n\n<li>Type. Name of the card type is given as a clickable link that will take you to the page where you can edit<a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905900735901-Card-types\"> <strong>card type.<\/strong><\/a><\/li>\n\n\n\n<li>Sold and paid. Terms sold and paid have different meanings. Sold is the sum total of services and\/or products, total check. Paid is the sum paid for the visit which can be complete or partial.<\/li>\n\n\n\n<li>Maximum % and fixed amount discount.<\/li>\n\n\n\n<li>Bonuses.<\/li>\n\n\n\n<li>Date of creation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Promotions<\/strong><\/h2>\n\n\n\n<p>Here you will see a list of promotion types, assigned to this card type and information about them: number, type, amounts earned.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Transactions<\/strong><\/h2>\n\n\n\n<p>Here you will see a list of all transactions connected to this card and information about them: number, date, type, promotion (data is presented as a link that will take you to the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4905781302173-Promotions-creation-and-editing\"><strong>promotion type<\/strong><\/a> editing page) and amount.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight, chains \u2014 with purple highlight. Locations and chains have different sections. To open the chain you need to do the following: In the chain interface in the Loyalty &gt; Loyalty Cards section you will see a list of all&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905929408925-loyalty-cards\/\">Continue reading <span class=\"screen-reader-text\">Loyalty cards<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[76],"doc_tag":[1267,1507,2101,1894,1252,1549],"class_list":["post-1299","docs","type-docs","status-publish","hentry","doc_category-loyalty-cards","doc_tag-chain-en","doc_tag-client-en","doc_tag-excel-actions-en","doc_tag-financial-transactions-en","doc_tag-location-en","doc_tag-loyalty-card-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":311,"total_views":"211","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Loyalty cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/"}],"doc_tag_info":[{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Excel Actions","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/excel-actions-en\/"},{"term_name":"Financial Transactions","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/financial-transactions-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Loyalty Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/loyalty-card-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1299"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1299\/revisions"}],"predecessor-version":[{"id":314347,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1299\/revisions\/314347"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1299"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1299"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}