{"id":1281,"date":"2024-11-23T04:58:05","date_gmt":"2024-11-23T04:58:05","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4846977968669-appointment-calendar-access-rights\/"},"modified":"2026-04-21T14:50:33","modified_gmt":"2026-04-21T14:50:33","password":"","slug":"4846977968669-appointment-calendar-access-rights","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/","title":{"rendered":"Appointment Calendar access rights"},"content":{"rendered":"\n

The Appointment Calendar<\/strong> <\/a>is a digital tool using which you can work with the schedule and appointments from your clients.<\/span><\/p>\n\n\n\n

Setup<\/h2>\n\n\n\n
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  1. Go to Team<\/strong> > Team members list<\/strong> (Administration mode), select the needed team member, and open the Access<\/strong> tab.<\/li>\n\n\n\n
  2. Find the required permission block and enable it using the toggle, then click the Appointments Calendar section<\/strong> name and turn on the specific permissions you want to grant.<\/li>\n\n\n\n
  3. To save changes, click Save<\/strong> in the bottom-right corner.
    <\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

    More about each permission<\/h2>\n\n\n\n
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    1. View schedule and bookings of positions<\/strong><\/li>\n<\/ol>\n\n\n\n

      Select the team member positions whose schedules and appointments this team member will be able to view.
      For example, a receptionist can see the schedule and appointments of all company team members, while a specific team member can see only the schedule of team members in their own position.<\/p>\n\n\n\n

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      1. View schedule and appointments of team members<\/strong><\/li>\n<\/ol>\n\n\n\n

        Specify the exact team members whose schedules and appointments this team member should see.
        For example, a receptionist can see the schedule and appointments of all team members, while a specific team member can see only their own schedule.<\/p>\n\n\n\n

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        1. Limit access to history of schedule and bookings<\/strong><\/li>\n<\/ol>\n\n\n\n

          Restrict access to past schedules and appointments by choosing the time period in the past that the team member can view in the calendar.
          This setting helps limit backdated schedule edits, reduce the risk of client database leakage, and prevent mistakes when preparing financial reports.
          You can limit viewing to a period from 1 day to 6 months<\/strong>, or not limit it at all, or completely block access to viewing past schedules and appointments.
          For example, a receptionist will be able to see schedule history without limits, while a service provider will not be able to see past appointments.<\/p>\n\n\n\n

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          1. Change professional’s work schedule and appointment time in the Appointment Calendar<\/strong><\/li>\n<\/ol>\n\n\n\n

            Enable this option to allow the team member to edit the work schedule directly in the calendar: add or remove working days and breaks.<\/p>\n\n\n\n

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            1. Show phone number<\/strong><\/li>\n<\/ol>\n\n\n\n

              Enable this option so the team member can see clients\u2019 phone numbers in the visit card in the calendar. This access is usually needed by receptionists who call clients and confirm visit details.
              If you disable it, phone numbers will be hidden \u2014 the team member will see them in a masked format like +3123XXXXX90<\/strong>. This is especially useful for professionals and other team members who don\u2019t need full access to contact details and helps reduce the risk of data leaks.
              This setting affects only how phone numbers are displayed in the appointment window within the calendar.<\/p>\n\n\n\n

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              1. Reschedule booking<\/strong><\/li>\n<\/ol>\n\n\n\n

                Enable this option if you want to allow the team member to move appointments to another time or to another professional directly in the calendar. This permission also allows changing an appointment\u2019s duration in the calendar.<\/p>\n\n\n\n

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                Important<\/strong>

                The Reschedule booking<\/strong> permission controls only moving and changing the duration of individual appointments in the calendar. To reschedule an appointment from the appointment window, a separate set of permissions from the Appointment window<\/strong> block is required.<\/p>\n<\/blockquote>\n\n\n\n

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                1. Show statistics<\/strong><\/li>\n<\/ol>\n\n\n\n

                  Uncheck this option if you need to hide statistics in the appointments log from the employee. Statistics include the top panel data in the log:<\/p>\n\n\n\n