{"id":1252,"date":"2024-11-23T04:58:00","date_gmt":"2024-11-23T04:58:00","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4904060749085-online-booking-with-altegio-on-2gis-maps\/"},"modified":"2026-03-25T15:55:02","modified_gmt":"2026-03-25T15:55:02","password":"","slug":"4904060749085-online-booking-with-altegio-on-2gis-maps","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904060749085-online-booking-with-altegio-on-2gis-maps\/","title":{"rendered":"Online booking with Altegio on 2GIS maps"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">What is it and what is it used for?<\/h2>\n\n\n\n<p>On <strong>2GIS Maps<\/strong>, customers can book appointments online with beauty salons, barbershops, nail studios, and other service businesses.<\/p>\n\n\n\n<p>With this widget, it becomes much easier for clients to book services because they don\u2019t need to go to a website, open another app, or call.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"589\" height=\"277\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/2gis-Logo.png\" alt=\"\" class=\"wp-image-247165\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/2gis-Logo.png 589w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/2gis-Logo-300x141.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/2gis-Logo-360x169.png 360w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><\/figure>\n\n\n\n<p>You can track when an appointment was made via <strong>2GIS<\/strong>. To do this, go to <strong>Analytical Reports > Appointments<\/strong> \u2014 in the <strong>Source<\/strong> column it will show <strong>\u2014 redirect from 2GIS<\/strong>.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0a1bdc3de5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0a1bdc3de5\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"367\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-1024x367.png\" alt=\"\" class=\"wp-image-247189\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-1024x367.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-300x107.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-768x275.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-1536x550.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-2048x733.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-360x129.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.31.13-1568x561.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br>Connecting this feature is <strong>FREE<\/strong> for all companies in any type of business.<\/p>\n\n\n\n<p>If you have a paid placement on <strong>2GIS Maps<\/strong>, the online booking button will <strong>not<\/strong> be displayed.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Integration setup<\/h2>\n\n\n\n<p>To display the online booking button in <strong>2GIS<\/strong>, you need to:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make sure your company is added to <strong>2GIS Maps<\/strong>.<\/li>\n\n\n\n<li>In <strong>Online booking &gt; Online booking links<\/strong>, one of the links must be set as the <strong>main<\/strong> one (the widget can be location-based or chain-based). This link will be displayed on <strong>2GIS Maps<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0a1bdc4e53&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0a1bdc4e53\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"543\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57-1024x543.png\" alt=\"\" class=\"wp-image-247207\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57-1024x543.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57-300x159.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57-768x408.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57-360x191.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.32.57.png 1534w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>All other booking forms must be set as <strong>additional<\/strong>. To do this, open the link settings and uncheck <strong>Make this link the main<\/strong> if it is enabled for multiple links.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0a1bdc5892&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0a1bdc5892\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"956\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-1024x956.png\" alt=\"\" class=\"wp-image-247228\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-1024x956.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-300x280.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-768x717.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-1536x1435.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-360x336.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33-1568x1464.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-01-12-at-16.34.33.png 1636w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Check the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Business category<\/strong> \u2013 Any<\/li>\n\n\n\n<li><strong>Countries and cities:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Kazakhstan<\/li>\n\n\n\n<li>Kyrgyzstan<\/li>\n\n\n\n<li>Uzbekistan<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>The information in <strong>Altegio<\/strong> must match the information in your company card in <strong>2GIS<\/strong>. Check that the data is correct \u2014 you can update it if needed.<\/p>\n\n\n\n<p>Company matching is done using the following fields (in Altegio, these fields are available in <strong>Settings > Location > Brand \/ Contacts<\/strong>):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company name<\/li>\n\n\n\n<li>Address<\/li>\n\n\n\n<li>Phone<\/li>\n\n\n\n<li>Website<\/li>\n<\/ul>\n\n\n\n<p>After all the steps above are completed, the online booking button on <strong>2GIS Maps<\/strong> will appear automatically within <strong>1\u20132 days<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Disabling the 2GIS integration<\/h2>\n\n\n\n<p>If you no longer need the online booking widget on <strong>2GIS<\/strong>, <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=35722053810&amp;text&amp;type=phone_number&amp;app_absent=0\"><strong>contact us <\/strong><\/a>and we will disable this integration. In your message, include a link to your <strong>2GIS company card<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is it and what is it used for? On 2GIS Maps, customers can book appointments online with beauty salons, barbershops, nail studios, and other service businesses. With this widget, it becomes much easier for clients to book services because they don\u2019t need to go to a website, open another app, or call. You can&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904060749085-online-booking-with-altegio-on-2gis-maps\/\">Continue reading <span class=\"screen-reader-text\">Online booking with Altegio on 2GIS maps<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[68],"doc_tag":[1819,1462,1267,1507,2071,1252,1609,1297],"class_list":["post-1252","docs","type-docs","status-publish","hentry","doc_category-setting-up-online-booking-on-partner-sites","doc_tag-analytical-reports-en","doc_tag-appointment-en","doc_tag-chain-en","doc_tag-client-en","doc_tag-integrations-en","doc_tag-location-en","doc_tag-online-booking-en","doc_tag-service-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":313,"total_views":"684","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Setting up online booking on partner sites","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/setting-up-online-booking-on-partner-sites\/"}],"doc_tag_info":[{"term_name":"Analytical Reports","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/analytical-reports-en\/"},{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1252"}],"version-history":[{"count":6,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1252\/revisions"}],"predecessor-version":[{"id":311173,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1252\/revisions\/311173"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1252"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1252"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}