{"id":1248,"date":"2024-11-23T04:57:59","date_gmt":"2024-11-23T04:57:59","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4904663657501-employee-mobile-app\/"},"modified":"2026-08-06T14:10:57","modified_gmt":"2026-08-06T14:10:57","password":"","slug":"4904663657501-employee-mobile-app","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904663657501-employee-mobile-app\/","title":{"rendered":"Altegio Business Management mobile app for your team"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>What is it and why do you need it?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The<strong> Altegio Business Management mobile app<\/strong> lets you quickly and conveniently access appointments and key statistics from anywhere it\u2019s inconvenient to use a computer. You don\u2019t need to worry if internet access is lost \u2014 you can always view all appointments via the mobile network and, moreover, continue booking clients.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a7a04b11565c&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a7a04b11565c\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-571x1024.png\" alt=\"\" class=\"wp-image-268621\" style=\"width:320px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-571x1024.png 571w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-167x300.png 167w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-286x512.png 286w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38.png 590w\" sizes=\"auto, (max-width: 571px) 100vw, 571px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The app makes receptionist\u2019s work easier, saves time, and protects against errors, allowing them to spend more time with clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">App features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View the appointment list for a specific day and a specific team member.<\/li>\n\n\n\n<li>Create, edit, and cancel appointments.<\/li>\n\n\n\n<li>Quick and split payment for a visit.<\/li>\n\n\n\n<li>Apply all loyalty types available in the web version during a visit.<\/li>\n\n\n\n<li>View statistics for each branch for any day.<\/li>\n\n\n\n<li>Quickly switch between all branches.<\/li>\n\n\n\n<li>Configure the appointment calendar display in <strong>Day<\/strong>, <strong>List<\/strong>, and <strong>Week<\/strong> modes, and adjust zoom.<\/li>\n\n\n\n<li>Give each team member access to view only their own appointments.<\/li>\n\n\n\n<li>Restrict certain users from editing appointments.<\/li>\n\n\n\n<li>View payment status. If a visit isn\u2019t fully paid, the receptionist will immediately see how much the client still owes.<\/li>\n\n\n\n<li>Payment details are the same as in the web version, with the option to cancel a payment.<\/li>\n\n\n\n<li>Manage the write-off of consumables in a visit. If needed, you can change the composition and quantity of consumables for each service.<\/li>\n\n\n\n<li>Interact with clients in the <strong>Clients<\/strong> section.<\/li>\n\n\n\n<li>Create and edit team members and services.<\/li>\n\n\n\n<li>View statistics for any day.<\/li>\n\n\n\n<li>Create and configure the online booking widget.<\/li>\n\n\n\n<li>Push notifications about appointment creation, cancellation, and rescheduling.<\/li>\n\n\n\n<li>View team member salaries.<\/li>\n\n\n\n<li>The app works correctly on iPad tablets and is suitable for companies that don\u2019t have a computer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to start using the app<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download the <strong>Altegio Business Management mobile app<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/apps.apple.com\/us\/app\/altegio-business-management\/id1619764536\"><strong>App Store<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=app.altegio.erp\"><strong>Google Play<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/appgallery.huawei.com\/app\/C106359837\"><strong>Huawei AppGallery<\/strong><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Log in or register.\n<ul class=\"wp-block-list\">\n<li>If you already have an account, enter your login and password and click <strong>Log in<\/strong>.<\/li>\n\n\n\n<li>If you forgot your password, you can restore it using <strong>Reset password<\/strong>. To reset your password, enter the phone number or email used to register your Altegio user:\n<ul class=\"wp-block-list\">\n<li>If you enter a phone number, you will receive a phone call or an SMS.<\/li>\n\n\n\n<li>If you enter an email, you will receive an email with a code.<\/li>\n\n\n\n<li>After entering the code, create and confirm a new password.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If you don\u2019t have an account yet, click <strong>Register<\/strong>. In the new window, enter your phone number and email, review the agreement terms and personal data processing, tick the checkbox to continue, then click <strong>Register<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">3.<strong> Configure access to the app for team members.<\/strong> See more in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904813822237-How-to-grant-each-employee-access-to-their-bookings-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>article<\/strong><\/a>.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">4.<strong> Set up services and team members.<\/strong> See more <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904716568989-Setting-employees-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here<\/strong><\/a> and in the <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904712528285-Setting-services-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\">article<\/a><\/strong>.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">5.<strong> Set a schedule and start booking in the Appointment Calendar.<\/strong> See more in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904716568989-Setting-employees-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>article<\/strong><\/a>.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"3. Admin App: Managing Appointments &amp; Clients on the Go with the Altegio for Business Mobile App\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/NkAFbMvVwZY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>What is it and why do you need it? The Altegio Business Management mobile app lets you quickly and conveniently access appointments and key statistics from anywhere it\u2019s inconvenient to use a computer. You don\u2019t need to worry if internet access is lost \u2014 you can always view all appointments via the mobile network and, [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[98],"doc_tag":[1789,1462,1447,1507,1609,1297,1342,1357],"class_list":["post-1248","docs","type-docs","status-publish","hentry","doc_category-altegio-business-management-mobile-app","doc_tag-analytics-en","doc_tag-appointment-en","doc_tag-appointment-calendar-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-service-en","doc_tag-team-en","doc_tag-team-member-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"What is it and why do you need it? 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