{"id":1248,"date":"2024-11-23T04:57:59","date_gmt":"2024-11-23T04:57:59","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4904663657501-employee-mobile-app\/"},"modified":"2026-02-04T07:27:54","modified_gmt":"2026-02-04T07:27:54","password":"","slug":"4904663657501-employee-mobile-app","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904663657501-employee-mobile-app\/","title":{"rendered":"Altegio mobile app for team: business management"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>What is it and why do you need it?<\/strong><\/h3>\n\n\n\n<p>The<strong> Altegio mobile app<\/strong> lets you quickly and conveniently access appointments and key statistics from anywhere it\u2019s inconvenient to use a computer. You don\u2019t need to worry if internet access is lost \u2014 you can always view all appointments via the mobile network and, moreover, continue booking clients.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d8cc3e488a2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d8cc3e488a2\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-571x1024.png\" alt=\"\" class=\"wp-image-268621\" style=\"width:320px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-571x1024.png 571w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-167x300.png 167w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38-286x512.png 286w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2026-02-04-at-11.24.38.png 590w\" sizes=\"auto, (max-width: 571px) 100vw, 571px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>The app makes receptionist\u2019s work easier, saves time, and protects against errors, allowing them to spend more time with clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">App features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View the appointment list for a specific day and a specific team member.<\/li>\n\n\n\n<li>Create, edit, and cancel appointments.<\/li>\n\n\n\n<li>Quick and split payment for a visit.<\/li>\n\n\n\n<li>Apply all loyalty types available in the web version during a visit.<\/li>\n\n\n\n<li>View statistics for each branch for any day.<\/li>\n\n\n\n<li>Quickly switch between all branches.<\/li>\n\n\n\n<li>Configure the appointment calendar display in <strong>Day<\/strong>, <strong>List<\/strong>, and <strong>Week<\/strong> modes, and adjust zoom.<\/li>\n\n\n\n<li>Give each team member access to view only their own appointments.<\/li>\n\n\n\n<li>Restrict certain users from editing appointments.<\/li>\n\n\n\n<li>View payment status. If a visit isn\u2019t fully paid, the receptionist will immediately see how much the client still owes.<\/li>\n\n\n\n<li>Payment details are the same as in the web version, with the option to cancel a payment.<\/li>\n\n\n\n<li>Manage the write-off of consumables in a visit. If needed, you can change the composition and quantity of consumables for each service.<\/li>\n\n\n\n<li>Interact with clients in the <strong>Clients<\/strong> section.<\/li>\n\n\n\n<li>Create and edit team members and services.<\/li>\n\n\n\n<li>View statistics for any day.<\/li>\n\n\n\n<li>Create and configure the online booking widget.<\/li>\n\n\n\n<li>Push notifications about appointment creation, cancellation, and rescheduling.<\/li>\n\n\n\n<li>View team member salaries.<\/li>\n\n\n\n<li>The app works correctly on iPad tablets and is suitable for companies that don\u2019t have a computer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to start using the app<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download the <strong>Altegio: business management<\/strong> app:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/apps.apple.com\/us\/app\/altegio-business-management\/id1619764536\"><strong>App Store<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=app.altegio.erp\"><strong>GooglePlay<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/appgallery.huawei.com\/app\/C106359837\"><strong>Huawei App Gallery<\/strong><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Log in or register.\n<ul class=\"wp-block-list\">\n<li>If you already have an account, enter your login and password and click <strong>Log in<\/strong>.<\/li>\n\n\n\n<li>If you forgot your password, you can restore it using <strong>Reset password<\/strong>. To reset your password, enter the phone number or email used to register your Altegio user:\n<ul class=\"wp-block-list\">\n<li>If you enter a phone number, you will receive a phone call or an SMS.<\/li>\n\n\n\n<li>If you enter an email, you will receive an email with a code.<\/li>\n\n\n\n<li>After entering the code, create and confirm a new password.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If you don\u2019t have an account yet, click <strong>Register<\/strong>. In the new window, enter your phone number and email, review the agreement terms and personal data processing, tick the checkbox to continue, then click <strong>Register<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">3.<strong> Configure access to the app for team members.<\/strong> See more in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904813822237-How-to-grant-each-employee-access-to-their-bookings-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>article<\/strong><\/a>.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">4.<strong> Set up services and team members.<\/strong> See more <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904716568989-Setting-employees-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here<\/strong><\/a> and in the <strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904712528285-Setting-services-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\">article.<\/a><\/strong><\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">5.<strong> Set a schedule and start booking in the Appointment Calendar.<\/strong> See more in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4904716568989-Setting-employees-in-the-mobile-app\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>article<\/strong><\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is it and why do you need it? The Altegio mobile app lets you quickly and conveniently access appointments and key statistics from anywhere it\u2019s inconvenient to use a computer. You don\u2019t need to worry if internet access is lost \u2014 you can always view all appointments via the mobile network and, moreover, continue&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4904663657501-employee-mobile-app\/\">Continue reading <span class=\"screen-reader-text\">Altegio mobile app for team: business management<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[98],"doc_tag":[1789,1462,1447,1507,1609,1297,1342,1357],"class_list":["post-1248","docs","type-docs","status-publish","hentry","doc_category-employee-mobile-app","doc_tag-analytics-en","doc_tag-appointment-en","doc_tag-appointment-calendar-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-service-en","doc_tag-team-en","doc_tag-team-member-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":458,"total_views":"216","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Employee mobile app","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/employee-mobile-app\/"}],"doc_tag_info":[{"term_name":"Analytics","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/analytics-en\/"},{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Appointment Calendar","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-calendar-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Team","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-en\/"},{"term_name":"Team Member","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-member-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1248"}],"version-history":[{"count":7,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1248\/revisions"}],"predecessor-version":[{"id":268654,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1248\/revisions\/268654"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1248"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1248"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}