{"id":1236,"date":"2024-12-11T03:05:13","date_gmt":"2024-12-11T03:05:13","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4905974887837-gift-card-types\/"},"modified":"2026-03-27T13:26:40","modified_gmt":"2026-03-27T13:26:40","password":"","slug":"4905974887837-gift-card-types","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905974887837-gift-card-types\/","title":{"rendered":"Gift card types"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">There are two types of spaces in <strong>Altegio<\/strong>: locations and chains. <strong>Locations <\/strong>\u2014 with yellow highlight on the left, <strong>chains<\/strong> \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To open the chain you need to do the following:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Click the <strong>name of the location<\/strong> in the top left corner.<\/span><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"793\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-1024x793.avif\" alt=\"\" class=\"wp-image-314401\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-1024x793.avif 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-300x232.avif 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-768x595.avif 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-1536x1189.avif 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-360x279.avif 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21-1568x1214.avif 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-03-27-at-17.22.21.avif 2002w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">In the drop-down list <strong>select <\/strong>the desired <strong>chain<\/strong>.<\/span><\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Note<\/strong><\/p>\n\n\n\n<p>If the <strong>Chain<\/strong> section is empty, it means you have not been added to the chain as a user and need to be added. Only a user with full permissions can add a user to the chain. To add a user, go to <strong>Settings > Users (in the chain)<\/strong> and click <strong>Add user<\/strong>.<\/p>\n\n\n\n<p>You can find the instructions for inviting a user to the chain in the <strong><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905456904861-setting-chain-users\/\">article<\/a>.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<h1 class=\"wp-block-heading\">Creating gift card type<\/h1>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">In the chain interface go to the <strong>Loyalty &gt; Gift card<\/strong> types section and click the <strong>Create<\/strong> button and choose <strong>Gift card type<\/strong> option.<\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d8e28bbfb30&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d8e28bbfb30\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"643\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-1024x643.png\" alt=\"\" class=\"wp-image-264544\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-1024x643.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-300x188.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-768x482.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-1536x964.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-2048x1286.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-360x226.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.38.28-1568x985.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>On the newly opened page, enter the <strong>gift card type<\/strong> name, for example, <strong>Gift card for 1000<\/strong>.<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Enter the <strong>denomination<\/strong> (the gift card\u2019s starting balance) in the currency of the branches where it will be valid.<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Select the <strong>usage type<\/strong>:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Single-use:<\/strong> the gift card becomes invalid after the first payment.<\/li>\n\n\n\n<li><strong>Multiple-use:<\/strong> the gift card can be used until its balance reaches zero.<\/li>\n<\/ul>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Select a <strong>gift card category<\/strong>. Learn more about creating and using gift card categories in the article.<\/li>\n<\/ol>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Set <strong>usage restrictions<\/strong> (what the gift card can be used for):<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No restrictions.<\/strong><\/li>\n\n\n\n<li><strong>Any services without products.<\/strong><\/li>\n\n\n\n<li><strong>Some services and any products<\/strong> (when selected, an <strong>Edit<\/strong> button will appear so you can choose categories\/services).<\/li>\n\n\n\n<li><strong>Some services without products<\/strong> (when selected, an <strong>Edit<\/strong> button will appear so you can choose categories\/services).<\/li>\n\n\n\n<li><strong>Any products without services.<\/strong><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Notes<\/strong><br><br>To add certain services to a gift card type, the categories and services must be <strong>chain-wide<\/strong>. You can make a branch\u2019s categories and services network-wide in the network section: <strong>Services &gt; Service migration via synchronization<\/strong>. Detailed instructions are in the article <strong>Migration and merging of chain services<\/strong>.<\/p>\n\n\n\n<p>If, when selecting services, you check only the category itself (without selecting each service individually), the gift card will apply to <strong>all services<\/strong> in that category (both network services and branch services).<\/p>\n\n\n\n<p>You cannot add specific products to a gift card type.<\/p>\n<\/blockquote>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Set the <strong>validity period<\/strong> limit:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No expiration date.<\/strong><\/li>\n\n\n\n<li><strong>Fixed date for all instances<\/strong> (when selected, an <strong>Expiration date<\/strong> field will appear).<\/li>\n\n\n\n<li><strong>Fixed validity period from the date of sale<\/strong> (when selected, the <strong>Validity period from sale<\/strong> and <strong>Unit<\/strong> fields will appear).<\/li>\n<\/ul>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Check the box if you want to <strong>Allow selling a gift card without a code<\/strong>. You\u2019ll be able to create gift cards that don\u2019t require assigning a code at sale, but you must enter the customer\u2019s phone number.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><br><br>Always specify the client in the visit window when selling gift cards without a code.<\/p>\n<\/blockquote>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li>After the sale, a gift card without a code will be linked to the phone number of the customer who bought it. You won\u2019t be able to apply it to a customer with a different number.<\/li>\n<\/ol>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li>Check <strong>Available for online sale<\/strong> if you plan to sell the gift card online. Select the locations where the gift card will be valid.<\/li>\n<\/ol>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li>Click <strong>Save<\/strong>.<span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d8e28bc0ab7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d8e28bc0ab7\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"802\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-1024x802.png\" alt=\"\" class=\"wp-image-264583\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-1024x802.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-300x235.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-768x601.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-1536x1203.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-360x282.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18-1568x1228.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.43.18.png 2010w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Using gift cards<\/h1>\n\n\n\n<p><span style=\"font-weight: 400;\">After you create them the gift cards will appear in locations in the <strong>Products > All products<\/strong> section: the same products and <strong>Gift cards<\/strong> category will be created. Gift cards can be sold to clients (detailed manual can be found in the <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4906015664541-Sale-of-gift-cards\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Sale of gift cards article<\/strong><\/a>) and sold gift cards will be available for payment (detailed manual can be found in <a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4906046842141-Paying-for-products-and-services-with-gift-card\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Payment for products and services using gift cards article<\/strong><\/a>).<\/span><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d8e28bc1af8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d8e28bc1af8\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"691\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-1024x691.png\" alt=\"\" class=\"wp-image-264628\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-1024x691.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-300x202.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-768x518.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-1536x1036.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-360x243.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17-1568x1058.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/12\/Screen-Shot-2026-01-29-at-16.55.17.png 2028w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two types of spaces in Altegio: locations and chains. Locations \u2014 with yellow highlight on the left, chains \u2014 with purple highlight on the left. Locations and chains have different sections.&nbsp; To open the chain you need to do the following: Note If the Chain section is empty, it means you have not&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4905974887837-gift-card-types\/\">Continue reading <span class=\"screen-reader-text\">Gift card types<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[77,76],"doc_tag":[1267,1507,1534,2029,1252,1579,1297],"class_list":["post-1236","docs","type-docs","status-publish","hentry","doc_category-gift-cards","doc_category-loyalty-cards","doc_tag-chain-en","doc_tag-client-en","doc_tag-gift-card-en","doc_tag-inventory-en","doc_tag-location-en","doc_tag-products-en","doc_tag-service-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":615,"total_views":"218","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Gift cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/gift-cards\/"},{"term_name":"Loyalty cards","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/loyalty-cards\/"}],"doc_tag_info":[{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Inventory","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/inventory-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Products","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/products-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1236"}],"version-history":[{"count":9,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1236\/revisions"}],"predecessor-version":[{"id":314440,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1236\/revisions\/314440"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1236"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1236"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}