{"id":1229,"date":"2024-11-23T04:57:56","date_gmt":"2024-11-23T04:57:56","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/4907694725021-altegio-and-intel-telecom-sms-viber-email\/"},"modified":"2026-09-01T14:07:01","modified_gmt":"2026-09-01T14:07:01","password":"","slug":"4907694725021","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/4907694725021\/","title":{"rendered":"Altegio and INTEL TELECOM (sms, Viber, email)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>INTEL TELECOM<\/strong> (website <a href=\"https:\/\/intel-tele.com\/en\/\">intel-tele.com<\/a>) is a business messaging provider.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1-1024x683.avif\" alt=\"\" class=\"wp-image-349960\" style=\"width:859px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1-1024x683.avif 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1-300x200.avif 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1-768x512.avif 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1-360x240.avif 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/altegio-intel-telecom-sms-banner-en-1.avif 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Through the integration with Altegio, the provider helps salons and other businesses automatically send clients SMS about appointments, visits, changes and promotions. Messages are delivered worldwide: Ukraine, Europe, the CIS countries and other regions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What the service can do<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In Altegio, <strong>SMS<\/strong> sending is available through the <strong>Intel-tele.com Sms<\/strong> application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Viber, email and Telegram are also available on the provider&#8217;s side. Check their terms and setup with your intel-tele.com manager.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Via SMS from Altegio you can send:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>appointment confirmations<\/li>\n\n\n\n<li>visit reminders<\/li>\n\n\n\n<li>cancellation or rescheduling messages<\/li>\n\n\n\n<li>repeat booking offers<\/li>\n\n\n\n<li>notifications about a change of appointment status and information about the specialist<\/li>\n\n\n\n<li>personalised messages with the client&#8217;s name and visit details<\/li>\n\n\n\n<li>promotions and special offers<\/li>\n\n\n\n<li>requests for feedback and visit ratings<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This helps reduce no-shows, take the load off receptionists and increase repeat visits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Connecting in Altegio<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your Altegio account, switch to <strong>Administration<\/strong> mode.<\/li>\n\n\n\n<li>Open the <strong>Integrations \u2192 Notifications<\/strong> section, or follow the <a href=\"https:\/\/app.alteg.io\/e\/mp_419_inteltelecom_sms_and_viber\/\">direct link to the application<\/a>.<\/li>\n\n\n\n<li>Select the <strong>Intel-tele.com Sms<\/strong> application and click <strong>Connect<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-1024x585.png\" alt=\"\" class=\"wp-image-349939\" style=\"width:1059px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-1024x585.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-300x171.avif 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-768x439.avif 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-1536x878.avif 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-2048x1170.avif 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/\u0421\u043d\u0438\u043c\u043e\u043a-\u044d\u043a\u0440\u0430\u043d\u0430-\u2014-2026-07-24-\u0432-14.50.35-360x206.avif 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Then open the application settings and click <strong>Create an account<\/strong> (https:\/\/my.intel-tele.com\/).<\/li>\n\n\n\n<li>Provide:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>login<\/li>\n\n\n\n<li>phone number<\/li>\n\n\n\n<li>email<\/li>\n\n\n\n<li>password<\/li>\n<\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Click <strong>Sign up<\/strong>.<\/li>\n\n\n\n<li>Confirm the registration with the code or password from the email sent to the address you provided.<\/li>\n\n\n\n<li>If you already have an intel-tele.com account, choose <strong>Log in<\/strong> and sign in.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">After registration, an INTEL TELECOM manager will contact you: they will explain the rates and help you get a sender name (alpha name) approved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sender name (alpha name)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For SMS to reach your clients, an alpha name has to be approved: this is the sender name the client sees in the message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The options are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wait for the manager to get in touch after registration and agree the name with them<\/li>\n\n\n\n<li>submit a request yourself in the provider&#8217;s account<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you submit it yourself:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Alpha names<\/strong> section.<\/li>\n\n\n\n<li>Click <strong>New alpha name<\/strong>.<\/li>\n\n\n\n<li>Fill in the form: the alpha name itself, website (with https), company name, and registration number (for example, EDRPOU for Ukraine).<\/li>\n\n\n\n<li>Click <strong>Create<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once it is approved, go to the SMS settings in Altegio, select the sender name you need and save the changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Ukraine you can either use the shared sender name <strong>KRASOTA<\/strong> or register your own.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Rates and payment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Current rates by destination and channel are listed on the provider&#8217;s website: <a href=\"https:\/\/intel-tele.com\/en\/pricing\/\">intel-tele.com\/en\/pricing<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment and balance top-ups are handled in your intel-tele.com account. Check the terms and payment methods with your manager.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">INTEL TELECOM support<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>website: <a href=\"https:\/\/intel-tele.com\/en\/\">intel-tele.com<\/a><\/li>\n\n\n\n<li>email: support@intel-tele.com<\/li>\n\n\n\n<li>phone: +38 (092) 222-22-22<\/li>\n\n\n\n<li>Ukraine office: LLC INTELTELECOM UKRAINE, Dnipro<\/li>\n\n\n\n<li>Latvia office: SIA INTELTELECOM, Riga<\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>INTEL TELECOM (website intel-tele.com) is a business messaging provider. Through the integration with Altegio, the provider helps salons and other businesses automatically send clients SMS about appointments, visits, changes and promotions. Messages are delivered worldwide: Ukraine, Europe, the CIS countries and other regions. What the service can do In Altegio, SMS sending is available through [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[106],"doc_tag":[2071],"class_list":["post-1229","docs","type-docs","status-publish","hentry","doc_category-sms-provider-integration","doc_tag-integrations-en"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"INTEL TELECOM (website intel-tele.com) is a business messaging provider. Through the integration with Altegio, the provider helps salons and other businesses automatically send clients SMS about appointments, visits, changes and promotions. Messages are delivered worldwide: Ukraine, Europe, the CIS countries and other regions. 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What the service can do In Altegio, SMS sending is available 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