{"id":1225,"date":"2024-11-23T04:57:55","date_gmt":"2024-11-23T04:57:55","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/5018515086237-altegio-and-wahelp-integration-whatsapp-instagram-telegram-bots\/"},"modified":"2024-12-12T23:01:29","modified_gmt":"2024-12-12T23:01:29","password":"","slug":"5018515086237-altegio-and-wahelp-integration-whatsapp-instagram-telegram-bots","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/5018515086237-altegio-and-wahelp-integration-whatsapp-instagram-telegram-bots\/","title":{"rendered":"Altegio and Wahelp integration (WhatsApp, Instagram, Telegram bots)"},"content":{"rendered":"

Wahelp is an assistant service for your business that works not only in the most popular messenger WhatsApp, but also in Instagram, Telegram and Viber. Wahelp was launched in 2018, and since then, we have connected more than 1,000 projects in 12 countries.\u00a0<\/span><\/p>\n

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The benefits of Wahelp integration with Altegio:\u00a0<\/strong><\/h1>\n
    \n
  1. Decrease in no-shows.\u00a0\u00a0<\/span><\/li>\n
  2. Increase in revenue by waking up \u2018sleeping\u2019 customers.\u00a0\u00a0<\/span><\/li>\n
  3. Cross sales. The bot will be offering additional services to customers.\u00a0<\/span><\/li>\n
  4. Automatic feedback processing in Altegio and Google Maps. Publishing only positive feedback.\u00a0<\/span><\/li>\n
  5. SMS cost-saving. Service messages will be sent via WhatsApp, and SMS will be sent to clients not connected to WhatsApp.\u00a0<\/span><\/li>\n
  6. Easy to operate \u2014 one window to process messages from WhatsApp, Instagram (direct and comments), Telegram and Viber.<\/span><\/li>\n
  7. Statistics and reports for managers.<\/span><\/li>\n
  8. Accepting bookings directly via messengers.\u00a0<\/span><\/li>\n<\/ol>\n

    Wahelp features in WhatsApp, Instagram, Telegram, Viber\u00a0<\/strong><\/h1>\n
      \n
    1. The WhatsApp bot has a wahelp.ru\/yourcompany type link, which allows all mobile advertising traffic to run directly to it. Ad traffic can also be directed to Instagram Direct posts, the bot will respond to them. This can have a positive effect on the conversion rate of your advertising traffic.\u00a0\u00a0<\/span><\/li>\n
    2. Bots instantly start dialogues for all incoming requests.\u00a0\u00a0<\/span><\/li>\n
    3. Bots can answer all frequently asked questions, provide details about services, and send price lists through all popular communication channels.<\/span><\/li>\n
    4. Bots can invite an employee in the dialogue if they cannot answer a customer’s question themselves.<\/span><\/li>\n<\/ol>\n

      Wahelp integration opportunities with Altegio\u00a0<\/strong><\/h1>\n
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      1. \nClients can book appointments via WhatsApp or Instagram. The bot will offer all the appointment steps, so the client can select the location, service, staff member, date and time. <\/span>
        <\/span>\n<\/li>\n
      2. One-click booking confirmation, change, or cancellation via WhatsApp.<\/span><\/li>\n
      3. Notifications about new or canceled appointments in WhatsApp.<\/span><\/li>\n
      4. Upcoming appointment reminders in WhatsApp.\u00a0<\/span><\/li>\n
      5. Feedback is requested in WhatsApp and automatically published on Altegio. Positive reviews collection algorithms for Google.Maps.\u00a0<\/span><\/li>\n
      6. Next visit suggestions.<\/span><\/li>\n
      7. Happy birthday messages<\/span><\/li>\n
      8. Bonus balance inquiry.<\/span><\/li>\n<\/ol>\n

        Connect within 30 minutes\u00a0<\/strong><\/h1>\n
          \n
        1. \nRegister at<\/span> https:\/\/wahelp.me<\/span><\/a> and enter promo code Altegio2021 to get a bonus of \u20ac10 for the first month of use;\u00a0<\/span>\n<\/li>\n
        2. Create your own bot in a few steps or have the bot built by our staff;\u00a0<\/span><\/li>\n
        3. Connect the bot and test it for a free 3-day trial period;\u00a0<\/span><\/li>\n
        4. Switch the bot in combat mode!\u00a0\u00a0<\/span><\/li>\n<\/ol>\n

          Pricing:\u00a0<\/strong><\/h1>\n

          Start plan<\/span><\/p>\n