{"id":1213,"date":"2024-12-11T03:05:11","date_gmt":"2024-12-11T03:05:11","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/7347127430429-altegio-salon-chat-bot-flowsell-whatsapp-telegram\/"},"modified":"2025-12-10T12:39:39","modified_gmt":"2025-12-10T12:39:39","password":"","slug":"7347127430429","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/7347127430429\/","title":{"rendered":"Altegio & Salon Chat-bot \/ Flowsell (Whatsapp\/Telegram )"},"content":{"rendered":"
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Flowsell.me<\/strong> is a service that automatically scans your customer base and sends trigger notifications to customers on WhatsApp and Telegram.<\/p>\n

Service Features Notification<\/strong><\/p>\n

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  1. Notification to the customer of appointment creation.<\/li>\n
  2. Reminder to the customer of the appointment N hours before the appointment. In the same message, the customer can confirm their appointment and it will be reflected in the appointment log.<\/li>\n
  3. The system recognizes customers who have not been to your business for N days (up to 3 years ago) and sends them a message inviting them to return. Thanks to RFM analysis, you can set up special offers depending on the amount spent by the customer.<\/li>\n
  4. The system can offer customers other services in addition to the main ones.<\/li>\n
  5. Automatic collection of positive reviews from the most loyal customers on Yandex.Maps, Google Maps, and 2GIS.<\/li>\n
  6. The service can send a request to the customer during their visit asking them to take a story or post about your company.<\/li>\n
  7. Sending mass mailings. The algorithm developed by Flowsell.me helps to avoid number blocking.<\/li>\n
  8. The system allows you to see the effectiveness of each sent message. This way, you can conduct A\/B testing of message sending.<\/li>\n
  9. Sending SMS to those customers who don’t have WhatsApp and other messengers.<\/li>\n<\/ol>\n

    Tariffs Basic:<\/h3>\n