{"id":119203,"date":"2025-02-16T06:14:34","date_gmt":"2025-02-16T06:14:34","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/knowledge-base\/24403904613149-setting-up-package-services-in-4-hands\/"},"modified":"2026-03-23T13:26:26","modified_gmt":"2026-03-23T13:26:26","password":"","slug":"24403904613149-setting-up-package-services-in-4-hands","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/24403904613149-setting-up-package-services-in-4-hands\/","title":{"rendered":"Setting up Service Packages (4HANDS+ Feature)"},"content":{"rendered":"\n

Altegio<\/strong> now allows you to configure package services<\/strong> (for example, 4-hands services). This is useful if your company provides several services<\/strong> at the same time within one appointment<\/strong>, performed by different team members. The new settings are also suitable for situations where the same service is performed simultaneously <\/strong>by several team members<\/strong>. They also work when one or more team members provide several services in a row \u2014 such services can be combined into a package<\/strong> and a discount can be applied to the package.<\/p>\n\n\n\n

Packages can be sequential or parallel and can include from 2 to 10 services<\/strong>. Read more below in this article about how it works and how to configure it. You can create package services in a location or in the chain interface, configure online booking for them in a location, and also create and edit package appointments in the Appointment Calendar.<\/p>\n\n\n\n

\n

Important<\/strong><\/p>\n\n\n\n

Package services are still being improved and will become available to all Altegio users in the future. If packages are not yet available for you, please contact Altegio technical support or your manager (you can find their contact details in Reports > Upcoming Visits<\/strong>). Your feedback will also be very helpful for us while we continue improving packages.<\/p>\n<\/blockquote>\n\n\n\n

Creating a Package<\/h2>\n\n\n\n
    \n
  1. In the main menu go to the Services<\/strong> section (Administration mode).<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. When creating a package, you use already created individual services. <\/strong>If the services are not yet created, create them in advance following this guide<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n
        \n
      1. If the service category for the package is already created, expand it. If not, create a new one; for more details on creating categories, see here<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n
          \n
        1. In the opened category, click the Add<\/strong> button and select Service package<\/strong>.<\/li>\n<\/ol>\n\n\n\n
          \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
          \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

          Or click the Create<\/strong> button in the upper-right corner and select Service package<\/strong>. If the category was not expanded in advance, the first category in the list will be selected by default. You can change it later when creating the package or in the package settings.<\/p>\n\n\n\n

          \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
          \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
            \n
          1. After selecting Package<\/strong>, a new creation and settings form will appear. These settings are similar to standard service settings<\/a><\/strong>, but packages also have additional options. All of them are described in detail below.<\/li>\n<\/ol>\n\n\n\n

            After filling in all the data, click Create<\/strong> or Save<\/strong> if you are editing an existing package. Created packages will be marked with a Package<\/strong> icon in the Services settings.<\/p>\n\n\n\n

            \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

            Package Settings<\/h2>\n\n\n\n

            You can create packages both in a location and in the chain interface<\/strong>. Creating them in the chain interface is almost the same as creating them in a location, but settings for online booking, resources, and translations into other languages can only be configured in locations.<\/p>\n\n\n\n

            Main Package Parameters<\/h2>\n\n\n\n

            On the Main settings<\/strong> tab:<\/p>\n\n\n\n

              \n
            1. Specify the package name<\/strong>. For example: Hardware manicure + hardware pedicure<\/em>.<\/li>\n\n\n\n
            2. Select a service category<\/strong>. By default, the category in which the package is being created will be selected.<\/li>\n\n\n\n
            3. Select the services included in the package, their order of delivery<\/strong>, and specify the package price.<\/strong><\/li>\n<\/ol>\n\n\n\n
              \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

              Services in the Package<\/h2>\n\n\n\n
                \n
              1. In the Package services<\/strong> section, click Add service<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
                  \n
                1. In the modal window that opens, select the services that will be included in the package. Expand the required category and select the service. You can also use the search. After all services are selected, click Select<\/strong>.<\/li>\n<\/ol>\n\n\n\n
                  \n

                  Important<\/strong>

                  1. Services must be created in advance to appear for selection. For now, you can select only individual services.
                  <\/p>\n\n\n\n

                  2. You can select different services from different categories.
                  <\/p>\n\n\n\n

                  3. You can select chain services.
                  <\/p>\n\n\n\n

                  4. A package can contain from 2 to 10 services.
                  <\/p>\n\n\n\n

                  5. You can select the same service multiple times and set the quantity using the \u201c+\u201d and \u201c\u2013\u201d buttons.
                  <\/p>\n\n\n\n

                  6. When selecting services, other previously created packages are not displayed \u2014 only individual services.
                  <\/p>\n\n\n\n

                  7. A service must be linked to a team member who provides it.<\/p>\n<\/blockquote>\n\n\n\n

                  Example of selecting different services:<\/p>\n\n\n\n

                  \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

                  Example of selecting the same service multiple times:<\/p>\n\n\n\n

                  \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

                  The services added to the package will be displayed on the package settings page. When you click the service name, its settings page will open in a new tab.<\/p>\n\n\n\n