{"id":1189,"date":"2024-11-23T04:57:48","date_gmt":"2024-11-23T04:57:48","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/9765534429469-altegio-chatapp-whatsapp-telegram-viber-social-networks\/"},"modified":"2024-12-12T23:07:28","modified_gmt":"2024-12-12T23:07:28","password":"","slug":"9765534429469-altegio-chatapp-whatsapp-telegram-viber-social-networks","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/9765534429469-altegio-chatapp-whatsapp-telegram-viber-social-networks\/","title":{"rendered":"Altegio & ChatApp (WhatsApp\/ Telegram\/ Viber\/Social networks)"},"content":{"rendered":"
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Connect popular messengers and social networks with ChatApp.<\/h3>\n

ChatApp<\/strong> is a unified dialogue system for improving the quality of customer service through WhatsApp, Telegram bot, Telegram personal, Viber.<\/strong>\n<\/div>\n

\n

<\/p>\n

\u2795 Responsible workers in dialogues. Filter by responsible workers. Automatic distribution of dialogues between responsible workers;
\u2795 Opening and closing dialogues scripts;
\u2795 Ability to start and end a shift. Distribution of responsible workers in open dialogues;
\u2795Start a dialogue from messenger contacts;
\u2795Start a dialogue from CRM contacts;
\u2795Integration with CRM directly from the dialog;
\u2795Setting tasks from a dialogue in CRM;
\u2795Convenient database of typical answers directly from the dialogue;
\u2795Easy access to WABA templates from the dialog;
\u2795View feedback and rating directly in the dialog;
\u2795 Analytics of the work of employees;
\u2795Segmentation of customers into categories. Interactive tags for dialogs;
\u2795Roles and rights in dialogues;
\u2795Processing of advertising and service messages;<\/p>\n

<\/p>\n

Automation of typical answers
\u2795Reactions to messages;
\u2795Request data from the client;
\u2795Collection of reviews and ratings;
\u2795Collecting subscribers;
\u2795Non-working hours;
\u2795LeadScanner. Scanning a message in correspondence, groups and social networks.
\u2795Own API for integration into a corporate or accounting system.<\/p>\n

\u00a0<\/p>\n

Connection within 5 minutes<\/h2>\n
    \n
  1. In your Altegio account go to the\u00a0Integrations > Notifications<\/strong>\u00a0and select the \u00abChatApp\u00bb<\/strong>\u00a0application or press the\u00a0link.<\/a>\n<\/li>\n
  2. On the page that opens, click the\u00a0\u00abConnect\u00bb<\/strong>\u00a0button
    \n<\/li>\n<\/ol>\n

    \u00a0<\/p>\n

    Support<\/h3>\n

    Website<\/strong>: ChatApp.online<\/a><\/p>\n

    Support in WhatsApp chat<\/a><\/p>\n

    Support in Telegram @chatapp_online_en<\/a><\/p>\n

    E-mail support-en@chatapp.online<\/a><\/p>\n

    Phone (whatsApp)<\/strong>: +77077509758<\/p>\n

    Phone Brazil<\/strong> +55 (21) 960104492<\/a><\/p>\n

    Telegram channel “News”<\/strong>: t.me\/app24_online_en<\/a>
    Telegram chat: @chatapp_online<\/strong><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Connect popular messengers and social networks with ChatApp. ChatApp is a unified dialogue system for improving the quality of customer service through WhatsApp, Telegram bot, Telegram personal, Viber. \u2795 Responsible workers in dialogues. Filter by responsible workers. Automatic distribution of dialogues between responsible workers;\u2795 Opening and closing dialogues scripts;\u2795 Ability to start and end a… Continue reading Altegio & ChatApp (WhatsApp\/ Telegram\/ Viber\/Social networks)<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[105],"doc_tag":[1789,1507,2071,1609],"class_list":["post-1189","docs","type-docs","status-publish","hentry","doc_category-chat-bots","doc_tag-analytics-en","doc_tag-client-en","doc_tag-integrations-en","doc_tag-online-booking-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":244,"total_views":"249","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Chat bots","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/chat-bots\/"}],"doc_tag_info":[{"term_name":"Analytics","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/analytics-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1189"}],"version-history":[{"count":0,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1189\/revisions"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1189"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1189"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}