{"id":1167,"date":"2024-11-23T04:57:45","date_gmt":"2024-11-23T04:57:45","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/10535903380893-confirmation-of-client-s-phone-number-in-the-online-booking-widget\/"},"modified":"2026-03-25T05:57:27","modified_gmt":"2026-03-25T05:57:27","password":"","slug":"10535903380893-confirmation-of-client-s-phone-number-in-the-online-booking-widget","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/10535903380893-confirmation-of-client-s-phone-number-in-the-online-booking-widget\/","title":{"rendered":"Confirmation of client’s phone number in the online booking widget"},"content":{"rendered":"\n

Automatic notification with a confirmation code<\/strong> that is sent to the client to authorize in the personal account<\/strong> of the online booking widget and to confirm the phone number when creating an appointment,<\/strong> if this option is enabled in the online booking settings.<\/p>\n\n\n\n

The notification sending channel is SMS.<\/strong><\/p>\n\n\n\n

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Important<\/strong><\/p>\n\n\n\n

To send confirmation codes, your branch must have an SMS provider or a chatbot connected.
Be sure to consult your aggregator about the specifics of sending confirmation codes. Different providers have different conditions. For some mobile operators that providers work with, Altegio\u2019s standard template with only the code is not suitable. In this case, you can configure a different template that also includes your company name.
The standard length of one message is 69 characters. If the template includes the company name but it is too long, try shortening it so the SMS fits into a single message.<\/p>\n<\/blockquote>\n\n\n\n

Authorization in the personal account in the online booking widget<\/h2>\n\n\n\n

In the online booking personal account, clients can:<\/p>\n\n\n\n