{"id":1156,"date":"2024-11-23T04:57:42","date_gmt":"2024-11-23T04:57:42","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/11744532715293-altegio-fromni-chatbot-whatsapp-telegram-instagram-facebook-and-others\/"},"modified":"2026-03-27T16:10:15","modified_gmt":"2026-03-27T16:10:15","password":"","slug":"11744532715293-altegio-fromni-chatbot-whatsapp-telegram-instagram-facebook-and-others","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/11744532715293-altegio-fromni-chatbot-whatsapp-telegram-instagram-facebook-and-others\/","title":{"rendered":"Altegio & Fromni. Chatbot (WhatsApp, Telegram,Instagram, Facebook and others)"},"content":{"rendered":"\n
\"en\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Fromni. Chatbot Features<\/span><\/strong><\/span><\/h3>\n\n\n\n

\ud83d\udd17<\/span><\/strong> 8 Communication Channels<\/strong><\/p>\n\n\n\n

Set up cascading messaging across:
\"\u043a\u0430\u043d\u0430\u043b\u044b<\/p>\n\n\n\n

\ud83d\udce8<\/span><\/strong> Standard Altegio notifications <\/strong><\/p>\n\n\n\n

You can not only send all the standard types of Altegio notifications, but also add text formatting, attach buttons, images and files to messages, add different text for different channels.<\/p>\n\n\n\n

\ud83d\udce3 Mass mailings<\/strong><\/p>\n\n\n\n

You can launch mass mailings to selected segments from both the Altegio interface and the Fromni interface. Using both the Altegio database and the database from your CRM.<\/p>\n\n\n\n

\ud83d\udcac<\/span><\/strong> Chat in Altegio<\/strong><\/p>\n\n\n\n

You can communicate with your customers directly from the Altegio interface. All customer dialogues are in one window, as well as a chat with a specific customer right in the appointment card.<\/p>\n\n\n\n

\ud83e\udd16<\/span><\/strong> \u201cAppointment confirmation\u201d bot<\/strong><\/p>\n\n\n\n

The chatbot will remind the client about the appointment and ask them to confirm it. Depending on the client’s response, the appointment status will change automatically. If the appointment is canceled, the slot will be released for other clients and the manager\/master will receive a notification about the cancellation. <\/p>\n\n\n\n

\ud83e\udd16<\/span><\/strong> \u201cCollecting positive reviews\u201d bot<\/strong><\/p>\n\n\n\n

The chatbot will ask the client to rate the appointment. If the rating is positive, the bot will offer to write a review on public resources (that you choose). If the rating is negative, the bot will also collect feedback, but this information will only be sent to you by email.<\/p>\n\n\n\n

\ud83e\udd16<\/span><\/strong>\u201cFrequently Asked Questions\u201d bot<\/strong><\/p>\n\n\n\n

The chatbot will help clients to book or cancel an appointment, tell how to get to you, and give your customers preliminary advice on other frequently asked questions.<\/p>\n\n\n\n

\ud83d\udd27 Chatbot builder<\/strong><\/p>\n\n\n\n

You can create your own chatbots yourself, without programming skills, in a user-friendly bot builder. Or our team can help you with this!<\/p>\n\n\n\n

\ud83d\udc65 Multi-account<\/strong><\/p>\n\n\n\n

If you have several locations, it will be very easy for you to manage their settings in the Fromni interface. Clients with 120+ branches confirm this! \ud83d\ude0a<\/p>\n\n\n\n

\ud83d\udccaDetailed Analytics<\/strong><\/p>\n\n\n\n

The \u201cStatistics\u201d section in Fromni will help you analyze launched mailings.<\/p>\n\n\n\n

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Why do you need Fromni. Chatbot?<\/span><\/h3>\n\n\n\n

\ud83d\udcb8Save money<\/strong><\/p>\n\n\n\n

Cascading mailings can save up to 60% of your mailing budget.<\/p>\n\n\n\n

\u23f3Free Up Your Administrator’s Time<\/strong><\/p>\n\n\n\n

Chatbots handle repetitive tasks, saving your administrator 2+ hours daily. (See “Features” above for examples.)<\/p>\n\n\n\n

\ud83d\udd04 Reconnect with Clients<\/strong><\/p>\n\n\n\n

Use “Invitation for a repeat visit” to bring back “lost customers” and remind clients that it’s time to visit you.<\/p>\n\n\n\n

How much does Fromni. Chatbot cost?<\/strong><\/span><\/h3>\n\n\n\n

Prices start at 10 \u20ac\/month (details in the “Pricing” tab<\/span><\/a>).<\/p>\n\n\n\n

Pricing is based on the number of subscribers. A subscriber is a client you’ve communicated with at least once in a month. The subscriber count resets every month. For example, if you communicated with 100 clients last month and 100 new clients this month, you have 100 subscribers, not 200. The “Up to 100 Subscribers” plan would be suitable for you.<\/p>\n\n\n\n

How to connect the integration?<\/strong><\/span><\/h3>\n\n\n\n
    \n
  1. Go to Administration<\/strong> mode, Integrations > Notifications <\/strong>> “Fromni. Chatbot”<\/span><\/a> and click Connect<\/strong>. Follow the subsequent steps.\u00a0<\/li>\n<\/ol>\n\n\n\n

    \"\u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435<\/span><\/p>\n\n\n\n

    Use the detailed instructions<\/span><\/a>.<\/p>\n\n\n\n

    Get a free 10-day trial of Fromni. Chatbot!<\/span><\/strong><\/p>\n\n\n\n

    Contact us<\/span><\/h3>\n\n\n\n

    Email: <\/span>support@fromni.com<\/span><\/a><\/p>\n\n\n\n

    Telegram: <\/span>https:\/\/t.me\/AndreyFins<\/span><\/a> <\/span><\/p>\n\n\n\n

    WhatsApp: <\/span>https:\/\/wa.me\/358505551184<\/span><\/a> <\/span><\/p>\n\n\n\n

    Site: <\/span>https:\/\/fromni.com\/conversations\/altegio<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Fromni. Chatbot Features \ud83d\udd17 8 Communication Channels Set up cascading messaging across: \ud83d\udce8 Standard Altegio notifications  You can not only send all the standard types of Altegio notifications, but also add text formatting, attach buttons, images and files to messages, add different text for different channels. \ud83d\udce3 Mass mailings You can launch mass mailings to… Continue reading Altegio & Fromni. Chatbot (WhatsApp, Telegram,Instagram, Facebook and others)<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[105],"doc_tag":[1789,1462,1507,2071,1252],"class_list":["post-1156","docs","type-docs","status-publish","hentry","doc_category-chat-bots","doc_tag-analytics-en","doc_tag-appointment-en","doc_tag-client-en","doc_tag-integrations-en","doc_tag-location-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":500,"total_views":"656","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Chat bots","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/chat-bots\/"}],"doc_tag_info":[{"term_name":"Analytics","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/analytics-en\/"},{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Integrations","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/integrations-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1156"}],"version-history":[{"count":5,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1156\/revisions"}],"predecessor-version":[{"id":314932,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1156\/revisions\/314932"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1156"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1156"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}