{"id":1155,"date":"2024-11-23T04:57:42","date_gmt":"2024-11-23T04:57:42","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/11867465100829-online-booking-with-membership\/"},"modified":"2026-03-25T12:04:41","modified_gmt":"2026-03-25T12:04:41","password":"","slug":"11867465100829-online-booking-with-membership","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/11867465100829-online-booking-with-membership\/","title":{"rendered":"Online booking with membership"},"content":{"rendered":"\n

For some types of businesses, it\u2019s very important that only clients who will definitely show up can book services. That\u2019s exactly why Altegio<\/strong> lets you restrict online booking <\/strong>to clients who have an active membership for the service.<\/strong><\/p>\n\n\n\n

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Important<\/strong><\/p>\n\n\n\n

Membership-based booking is available for any online booking scenario. Read more about online booking setup in the article via the link.<\/strong><\/a>

It also works for the Altegio mobile app (CIS countries<\/a>)<\/strong> and forother countries<\/a>.<\/strong>

Membership-based booking is available:
for individual services<\/strong> \u2014 only without online payment<\/strong>;
for group services (events)<\/strong> \u2014 with or without online payment<\/strong>.

That means for individual services you can enable only one option: prepayment<\/strong> or membership booking<\/strong> (not both). For group services (events), you can enable both options at the same time.<\/p>\n\n\n\n

<\/p>\n<\/blockquote>\n\n\n\n

How it works<\/h2>\n\n\n\n
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  1. In the Administration<\/strong> mode, go to Services<\/strong> section.<\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
      \n
    1. On the page that opens, click the service name or the pencil<\/strong> icon to open the settings.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
        \n
      1. Open the Online booking<\/strong> tab and scroll down.<\/li>\n<\/ol>\n\n\n\n
        \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

        If the service is individual<\/strong> enable Restrict online booking without a membership<\/strong>.<\/p>\n\n\n\n

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        Important<\/strong><\/p>\n\n\n\n

        If your branch has mandatory or optional payment enabled for individual services, when configuring the service you must choose either online prepayment<\/strong> or restrict online booking without a membership<\/strong> \u2014 you can\u2019t enable both at the same time.<\/p>\n\n\n\n

        If you plan to use both options, you can create duplicate services: one with online prepayment enabled and another with membership booking enabled. For example: Room rental<\/strong> and Room rental (membership)<\/strong>.<\/p>\n\n\n\n

        <\/p>\n<\/blockquote>\n\n\n\n

        If the service is group (event) enable Membership booking<\/strong>.<\/p>\n\n\n\n

        \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
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        Important<\/strong><\/p>\n\n\n\n

        If your location has mandatory or optional payment enabled for group services (events), you can enable both settings at once. During online booking, the client will be able to choose: pay online<\/strong> or book with a membership<\/strong>. For group services, only 100% prepayment<\/strong> is available.<\/p>\n<\/blockquote>\n\n\n\n

          \n
        1. If membership booking is enabled, a visitor won\u2019t be able to book unless they have a valid membership.<\/strong><\/li>\n<\/ol>\n\n\n\n

          A membership is considered valid if:<\/strong><\/p>\n\n\n\n