Automatic notification for a client to confirm an appointment.<\/p>\n\n\n\n
Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm<\/strong>.<\/p>\n\n\n\nUnlike the notification type Confirmation of a client appointment created via the online booking widget<\/a><\/strong>, there is no need to call the client to clarify details \u2014 they can confirm the appointment themselves after receiving the message.<\/p>\n\n\n\nIt is used to reduce no-shows. The notification also helps automate routine processes and reduce the workload for receptionists.<\/p>\n\n\n\n\nImportant<\/strong>\u2022 A confirmation request notification is sent only when the visit status is Waiting for client<\/strong>. If the visit has any other status, the notification will not be sent.\u2022 After the client confirms the appointment via the notification, the visit status will change to Client confirmed automatically<\/strong>. If the visit was prepaid online, the status will also change.\u2022 The cost shown in the message is taken from the service price set in the service settings.\u2022 If the client does not tap the confirmation button after receiving the message, the appointment will still remain in the schedule and its status will not change.<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nSetup and editing<\/h2>\n\n\n\n\nIn the Administration<\/strong> mode, go to Notifications<\/strong> section, and open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n<\/figure>\n\n\n\n\nIn the Client<\/strong> section, select Appointment confirmation<\/strong> request<\/strong>, by clicking the notification name or the pencil icon.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nOn the General settings<\/strong> tab, select the sending conditions<\/strong>. You can choose to send the notification a certain time before the visit or choose a specific time. For more details about sending scenarios via different channels, see the article<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n\nSend request (N hours before the visit).<\/strong> This option becomes available if Send at selected time<\/strong> is not checked. You can choose to send it 1, 2, 3, 4, 5, or 6 hours before the visit, or 9, 12, 15, 18, 21, or 24 hours before.<\/li>\n\n\n\nSending time.<\/strong> To enable this option, check Send at selected time<\/strong>. Choose the time when the notification will be sent, for example, 14:00. The notification will be sent to all clients at the selected time if they have an appointment the next day.<\/li>\n<\/ul>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nConfigure how notifications will be sent via multiple channels. For more details about sending scenarios<\/strong> via different channels, see the article<\/a>.<\/strong> Available channels:<\/li>\n<\/ol>\n\n\n\n\nSMS\/chatbots<\/li>\n\n\n\nEmail<\/li>\n\n\n\nBranded app<\/li>\n<\/ul>\n\n\n\nAfter configuring the sending scenarios, configure the templates for different channels<\/strong>. For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\nTemplates<\/h2>\n\n\n\n\nWhen editing the notification on the Notification templates<\/strong> tab, you can set different text for each available sending channel.<\/li>\n\n\n\nFor the SMS template, variables are available \u2014 they will automatically be replaced with visit, service, client, or branch data. To add a variable to the template, click Add variable, then choose the one that fits the context. <\/li>\n<\/ol>\n\n\n\n\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Unlike the notification type Confirmation of a client appointment created via the online booking widget<\/a><\/strong>, there is no need to call the client to clarify details \u2014 they can confirm the appointment themselves after receiving the message.<\/p>\n\n\n\nIt is used to reduce no-shows. The notification also helps automate routine processes and reduce the workload for receptionists.<\/p>\n\n\n\n\nImportant<\/strong>\u2022 A confirmation request notification is sent only when the visit status is Waiting for client<\/strong>. If the visit has any other status, the notification will not be sent.\u2022 After the client confirms the appointment via the notification, the visit status will change to Client confirmed automatically<\/strong>. If the visit was prepaid online, the status will also change.\u2022 The cost shown in the message is taken from the service price set in the service settings.\u2022 If the client does not tap the confirmation button after receiving the message, the appointment will still remain in the schedule and its status will not change.<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nSetup and editing<\/h2>\n\n\n\n\nIn the Administration<\/strong> mode, go to Notifications<\/strong> section, and open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n<\/figure>\n\n\n\n\nIn the Client<\/strong> section, select Appointment confirmation<\/strong> request<\/strong>, by clicking the notification name or the pencil icon.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nOn the General settings<\/strong> tab, select the sending conditions<\/strong>. You can choose to send the notification a certain time before the visit or choose a specific time. For more details about sending scenarios via different channels, see the article<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n\nSend request (N hours before the visit).<\/strong> This option becomes available if Send at selected time<\/strong> is not checked. You can choose to send it 1, 2, 3, 4, 5, or 6 hours before the visit, or 9, 12, 15, 18, 21, or 24 hours before.<\/li>\n\n\n\nSending time.<\/strong> To enable this option, check Send at selected time<\/strong>. Choose the time when the notification will be sent, for example, 14:00. The notification will be sent to all clients at the selected time if they have an appointment the next day.<\/li>\n<\/ul>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nConfigure how notifications will be sent via multiple channels. For more details about sending scenarios<\/strong> via different channels, see the article<\/a>.<\/strong> Available channels:<\/li>\n<\/ol>\n\n\n\n\nSMS\/chatbots<\/li>\n\n\n\nEmail<\/li>\n\n\n\nBranded app<\/li>\n<\/ul>\n\n\n\nAfter configuring the sending scenarios, configure the templates for different channels<\/strong>. For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\nTemplates<\/h2>\n\n\n\n\nWhen editing the notification on the Notification templates<\/strong> tab, you can set different text for each available sending channel.<\/li>\n\n\n\nFor the SMS template, variables are available \u2014 they will automatically be replaced with visit, service, client, or branch data. To add a variable to the template, click Add variable, then choose the one that fits the context. <\/li>\n<\/ol>\n\n\n\n\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
It is used to reduce no-shows. The notification also helps automate routine processes and reduce the workload for receptionists.<\/p>\n\n\n\n
\nImportant<\/strong>\u2022 A confirmation request notification is sent only when the visit status is Waiting for client<\/strong>. If the visit has any other status, the notification will not be sent.\u2022 After the client confirms the appointment via the notification, the visit status will change to Client confirmed automatically<\/strong>. If the visit was prepaid online, the status will also change.\u2022 The cost shown in the message is taken from the service price set in the service settings.\u2022 If the client does not tap the confirmation button after receiving the message, the appointment will still remain in the schedule and its status will not change.<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nSetup and editing<\/h2>\n\n\n\n\nIn the Administration<\/strong> mode, go to Notifications<\/strong> section, and open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n<\/figure>\n\n\n\n\nIn the Client<\/strong> section, select Appointment confirmation<\/strong> request<\/strong>, by clicking the notification name or the pencil icon.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nOn the General settings<\/strong> tab, select the sending conditions<\/strong>. You can choose to send the notification a certain time before the visit or choose a specific time. For more details about sending scenarios via different channels, see the article<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n\nSend request (N hours before the visit).<\/strong> This option becomes available if Send at selected time<\/strong> is not checked. You can choose to send it 1, 2, 3, 4, 5, or 6 hours before the visit, or 9, 12, 15, 18, 21, or 24 hours before.<\/li>\n\n\n\nSending time.<\/strong> To enable this option, check Send at selected time<\/strong>. Choose the time when the notification will be sent, for example, 14:00. The notification will be sent to all clients at the selected time if they have an appointment the next day.<\/li>\n<\/ul>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nConfigure how notifications will be sent via multiple channels. For more details about sending scenarios<\/strong> via different channels, see the article<\/a>.<\/strong> Available channels:<\/li>\n<\/ol>\n\n\n\n\nSMS\/chatbots<\/li>\n\n\n\nEmail<\/li>\n\n\n\nBranded app<\/li>\n<\/ul>\n\n\n\nAfter configuring the sending scenarios, configure the templates for different channels<\/strong>. For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\nTemplates<\/h2>\n\n\n\n\nWhen editing the notification on the Notification templates<\/strong> tab, you can set different text for each available sending channel.<\/li>\n\n\n\nFor the SMS template, variables are available \u2014 they will automatically be replaced with visit, service, client, or branch data. To add a variable to the template, click Add variable, then choose the one that fits the context. <\/li>\n<\/ol>\n\n\n\n\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Important<\/strong>\u2022 A confirmation request notification is sent only when the visit status is Waiting for client<\/strong>. If the visit has any other status, the notification will not be sent.\u2022 After the client confirms the appointment via the notification, the visit status will change to Client confirmed automatically<\/strong>. If the visit was prepaid online, the status will also change.\u2022 The cost shown in the message is taken from the service price set in the service settings.\u2022 If the client does not tap the confirmation button after receiving the message, the appointment will still remain in the schedule and its status will not change.<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nSetup and editing<\/h2>\n\n\n\n\nIn the Administration<\/strong> mode, go to Notifications<\/strong> section, and open the Notification types<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n<\/figure>\n\n\n\n\nIn the Client<\/strong> section, select Appointment confirmation<\/strong> request<\/strong>, by clicking the notification name or the pencil icon.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nOn the General settings<\/strong> tab, select the sending conditions<\/strong>. You can choose to send the notification a certain time before the visit or choose a specific time. For more details about sending scenarios via different channels, see the article<\/strong><\/a>.<\/li>\n<\/ol>\n\n\n\n\nSend request (N hours before the visit).<\/strong> This option becomes available if Send at selected time<\/strong> is not checked. You can choose to send it 1, 2, 3, 4, 5, or 6 hours before the visit, or 9, 12, 15, 18, 21, or 24 hours before.<\/li>\n\n\n\nSending time.<\/strong> To enable this option, check Send at selected time<\/strong>. Choose the time when the notification will be sent, for example, 14:00. The notification will be sent to all clients at the selected time if they have an appointment the next day.<\/li>\n<\/ul>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nConfigure how notifications will be sent via multiple channels. For more details about sending scenarios<\/strong> via different channels, see the article<\/a>.<\/strong> Available channels:<\/li>\n<\/ol>\n\n\n\n\nSMS\/chatbots<\/li>\n\n\n\nEmail<\/li>\n\n\n\nBranded app<\/li>\n<\/ul>\n\n\n\nAfter configuring the sending scenarios, configure the templates for different channels<\/strong>. For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\nTemplates<\/h2>\n\n\n\n\nWhen editing the notification on the Notification templates<\/strong> tab, you can set different text for each available sending channel.<\/li>\n\n\n\nFor the SMS template, variables are available \u2014 they will automatically be replaced with visit, service, client, or branch data. To add a variable to the template, click Add variable, then choose the one that fits the context. <\/li>\n<\/ol>\n\n\n\n\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/p>\n<\/blockquote>\n\n\n\n
After configuring the sending scenarios, configure the templates for different channels<\/strong>. For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\nTemplates<\/h2>\n\n\n\n\nWhen editing the notification on the Notification templates<\/strong> tab, you can set different text for each available sending channel.<\/li>\n\n\n\nFor the SMS template, variables are available \u2014 they will automatically be replaced with visit, service, client, or branch data. To add a variable to the template, click Add variable, then choose the one that fits the context. <\/li>\n<\/ol>\n\n\n\n\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nAfter adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
After adding a variable, use a space to separate the variable from the main text and other variables.<\/p>\n<\/blockquote>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nIn SMS notification templates, you can use emoji. To do this, click the emoji button<\/strong> and choose one from the list or add your own.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nDefault template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Default template with variables<\/strong><\/p>\n\n\n\nYou are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
You are booked with Staff specialization (genitive case)<\/em> Staff name<\/em> for Visit services<\/em> on Appointment date and time<\/em>. Please confirm your appointment Link to appointment details<\/em>.<\/p>\n\n\n\nExample:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n<\/p>\n<\/blockquote>\n\n\n\nFor the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Example:You are assigned to barber Azamat for Beard trim on 04.09 at 12:30. Please confirm yourbooking [link to appointment details]<\/p>\n\n\n\n
For the Email<\/strong> channel, template editing is not available, but you can add additional information.<\/strong><\/p>\n\n\n\nTo do this:<\/p>\n\n\n\n\nWhen setting up notification templates, go to the Additional information in email<\/strong> tab.<\/li>\n\n\n\nWrite additional text, upload an image, or add a link.<\/li>\n\n\n\nTo see what the email will look like, click Email preview.<\/strong><\/li>\n\n\n\nClick Save.<\/strong><\/li>\n<\/ol>\n\n\n\nFor more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
To do this:<\/p>\n\n\n\n
For more details about setting up notification templates, see the article<\/a>.<\/strong><\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nA preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
A preview<\/strong> is available for all notification templates \u2014 showing how the message will look when sent to a client, staff member, or administrator, taking variables into account.<\/p>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nCompleting the setup<\/h2>\n\n\n\n\nAfter completing the configurations, click Save<\/strong> in the bottom-right corner of the page.<\/li>\n\n\n\nTo enable the notification, return to the Notification types<\/strong> tab and switch the toggle to the active position<\/strong>. To disable<\/strong> the notification, switch the toggle to the inactive position.To the right of the notification name, the enabled sending channels will be displayed.<\/li>\n<\/ol>\n\n\n\n\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\nSending the notification and confirming the appointment<\/h2>\n\n\n\nThe appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
The appointment confirmation request notification is generated and sent within the specified time before the visit, and the visit must have the Pending<\/strong> status selected.<\/p>\n\n\n\nFor example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\nIf the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
For example, if the confirmation request is sent 24 hours before the visit, the appointment must be created no later than 24 hours before the visit. If the visit is created later, the notification will not be generated because, at the time the condition is checked, the visit did not exist yet.<\/p>\n\n\n\n
If the visit status is changed to Arrived<\/strong>, No-show<\/strong>, or Confirmed<\/strong> before the notification is sent, it will not be sent.<\/p>\n\n\n\nAfter the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
After the message is sent, a Confirm appointment<\/strong> button will appear on the appointment details page.<\/p>\n\n\n\nWhen the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
When the client clicks Confirm appointment<\/strong> and confirms on the appointment details page, the status Confirmed<\/strong> will be set. No authorization or additional actions are required to confirm. After the client confirms the appointment, the visit status will automatically change to Confirmed<\/strong>.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/p>\n","protected":false},"excerpt":{"rendered":"
Automatic notification for a client to confirm an appointment. Within the specified time before the visit starts, the client will receive a message with the appointment details and a request to confirm. Unlike the notification type Confirmation of a client appointment created via the online booking widget, there is no need to call the client… Continue reading Client appointment confirmation request<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[58],"doc_tag":[1462,1507,1609,1402,1297,1492],"class_list":["post-1154","docs","type-docs","status-publish","hentry","doc_category-notifications","doc_tag-appointment-en","doc_tag-client-en","doc_tag-online-booking-en","doc_tag-receptionist-en","doc_tag-service-en","doc_tag-visit-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":849,"total_views":"544","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Notifications","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/notifications\/"}],"doc_tag_info":[{"term_name":"Appointment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/appointment-en\/"},{"term_name":"Client","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/client-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"Service","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/service-en\/"},{"term_name":"Visit","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/visit-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions"}],"predecessor-version":[{"id":309253,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1154\/revisions\/309253"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1154"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1154"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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