{"id":1123,"date":"2025-02-11T18:30:11","date_gmt":"2025-02-11T18:30:11","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/19029472943261-user-roles\/"},"modified":"2026-03-16T13:56:07","modified_gmt":"2026-03-16T13:56:07","password":"","slug":"19029472943261-user-roles","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/19029472943261-user-roles\/","title":{"rendered":"Team Member Roles and Access Rights"},"content":{"rendered":"\n<p>In <strong>Altegio<\/strong>, owners and managers can control who can view or change data in the system (clients, bookings, cash desk, schedules, etc.). With the updated subscription logic (the \u201cpaid rights\u201d model), a team member\u2019s <strong>subscription status<\/strong> depends on what they <em>can do<\/em> in the system \u2014 not just their job title.<\/p>\n\n\n\n<p>Proper access setup helps your team work smoothly while keeping sensitive business data protected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key terms <\/h2>\n\n\n\n<p><strong>Billable team member (counted in the subscription).<\/strong> A team member is considered billable if at least one of the following applies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>they provide services and have a work schedule assigned<\/li>\n\n\n\n<li>their role includes any editing permissions<\/li>\n<\/ul>\n\n\n\n<p><strong>Non-billable team member (not counted in the subscription limit).<\/strong> A team member is considered non-billable if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>they do not have a work schedule<\/li>\n\n\n\n<li>they have view-only access (no permissions to create\/edit\/delete)<\/li>\n<\/ul>\n\n\n\n<p><strong>Team member roles<\/strong><br>Altegio offers 8 roles with a preset set of permissions for quick setup:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>System Manager<\/strong> \u2014 team and license management (free access).<\/li>\n\n\n\n<li><strong>Read-only<\/strong> \u2014 view-only access, no editing permissions (free access).<\/li>\n\n\n\n<li><strong>Owner<\/strong> \u2014 full access.<\/li>\n\n\n\n<li><strong>Manager<\/strong> \u2014 manages a branch\/location.<\/li>\n\n\n\n<li><strong>Receptionist<\/strong> \u2014 works with appointments and payments.<\/li>\n\n\n\n<li><strong>Call Center<\/strong> \u2014 helps clients and books services.<\/li>\n\n\n\n<li><strong>Accountant<\/strong> \u2014 payroll and finance management.<\/li>\n\n\n\n<li><strong>Team member<\/strong> \u2014 provides services and has access to their schedule.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Where to manage roles and access<\/h2>\n\n\n\n<p>You can manage team member roles, access rights, and whether they are counted in the subscription in <strong>Team<\/strong> > <strong>Team members list<\/strong>. Specifically, here you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>add a new team member<\/li>\n\n\n\n<li>assign an access level<\/li>\n\n\n\n<li>delete and dismiss team members<\/li>\n\n\n\n<li>transfer access from one team member to another<\/li>\n\n\n\n<li>search and filter team members<\/li>\n\n\n\n<li>see for each team member: <strong>Schedule, Online Booking, Services, Role, and subscription status<\/strong><\/li>\n\n\n\n<li>open a team member profile to assign services, set up availability for online booking, define payroll calculation rules, configure the work schedule, notifications, access rights, and additional settings<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Add a new team member <\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To add a new team member click <strong>Add team member<\/strong> (top-left).<\/li>\n\n\n\n<li>In the <strong>Add new team member<\/strong> window and fill in:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Name<\/strong><\/li>\n\n\n\n<li><strong>Specialization<\/strong> (e.g., cosmetologist). The team member&#8217;s specialization will be visible to clients in the online booking.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0ca9f808&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0ca9f808\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-1024x684.png\" alt=\"\" class=\"wp-image-268978\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-1024x684.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-300x200.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-768x513.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-1536x1025.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-2048x1367.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-360x240.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.14.35-1568x1047.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Under <strong>Team member settings<\/strong>, choose one option:<\/li>\n<\/ol>\n\n\n\n<p><strong>Billable team member.<\/strong> Choose this if the team member will be included in the schedule and\/or needs editing permissions.<br>Then enable <strong>Altegio access<\/strong> if they should be able to log in (their actual access will depend on the permissions you assign). Enter the phone number or email address where the team member will receive the invitation, and set the role.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><\/p>\n\n\n\n<p>If you don\u2019t have an SMS aggregator connected, the invitation won\u2019t be delivered to a phone number. In this case, we recommend using an email address.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Non-billable team member.<\/strong> Choose this if the team member is not included in the schedule and only needs view-only access in the system and\/or team &amp; subscription management. They won\u2019t be counted in the subscription limit.<br><br>Then enable <strong>Altegio access<\/strong> if they should be able to log in (their actual access will depend on the permissions you assign). Enter the phone number or email address where the team member will receive the invitation, and set the role.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><\/p>\n\n\n\n<p>If you don\u2019t have an SMS aggregator connected, the invitation won\u2019t be delivered to a phone number. In this case, we recommend using an email address.<\/p>\n<\/blockquote>\n\n\n\n<p>A non-billable team member can be assigned one of these access levels: <strong>Read-only<\/strong> or <strong>System Manager<\/strong>.<\/p>\n\n\n\n<p><strong>The team member has been dismissed.<\/strong> Choose this if the person no longer works with you (their access will be disabled).<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>For more information on adding a new team member, read the <strong><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/4846102787357-adding-staff-and-information\/\">article<\/a>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Set up system access and assign a role (for an existing team member)<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the team member profile and go to the <strong>Access<\/strong> tab.<\/li>\n\n\n\n<li>In <strong>System Access<\/strong> section:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable <strong>Grant system access<\/strong> <\/li>\n\n\n\n<li>Add <strong>Email<\/strong> and <strong>Phone number<\/strong> (used for account access)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"1024\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06-991x1024.png\" alt=\"\" class=\"wp-image-276265\" style=\"width:399px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06-991x1024.png 991w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06-290x300.png 290w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06-768x794.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06-360x372.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.13.06.png 1442w\" sizes=\"auto, (max-width: 991px) 100vw, 991px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><\/p>\n\n\n\n<p>If you don&#8217;t have an SMS aggregator enabled, the invitation will not be delivered to your phone number. In this case, we recommend providing an <strong>email address<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<p>If you entered an incorrect email address or phone number, or granted access to the wrong team member, you can revoke the invitation by clicking the <strong>Revoke Invitation<\/strong> button.<\/p>\n\n\n\n<p>If the team member did not receive the invitation email or message, use the <strong>Resend invitation <\/strong>button to resend it.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa0bdb&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa0bdb\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"734\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55-1024x734.png\" alt=\"\" class=\"wp-image-276283\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55-1024x734.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55-300x215.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55-768x550.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55-360x258.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-16-at-19.20.55.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>In the <strong>Access rights<\/strong> section, select a role from the drop-down list.<\/li>\n<\/ol>\n\n\n\n<p><strong>Available role templates:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>System Manager<\/strong> \u2014 team management and license purchase.<\/li>\n\n\n\n<li><strong>Read-only<\/strong> \u2014 view-only access, no editing permissions.<\/li>\n\n\n\n<li><strong>Owner<\/strong> \u2014 full access.<\/li>\n\n\n\n<li><strong>Manager<\/strong> \u2014 manages a branch\/location.<\/li>\n\n\n\n<li><strong>Receptionist<\/strong> \u2014 works with appointments and payments.<\/li>\n\n\n\n<li><strong>Call Center<\/strong> \u2014 helps clients and books services.<\/li>\n\n\n\n<li><strong>Accountant<\/strong> \u2014 payroll and finance management.<\/li>\n\n\n\n<li><strong>Team member <\/strong>\u2014 provides services and has access to their schedule.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important<\/strong><\/p>\n\n\n\n<p>Each role comes with a preset set of access rights. You can adjust the permissions in the list below by unchecking the rights you don\u2019t need.<\/p>\n\n\n\n<p>If you choose a role that includes any editing permissions, this team member will be counted in the subscription.<\/p>\n\n\n\n<p>Free roles: <strong>Read-only<\/strong> or <strong>System Manager<\/strong>.<\/p>\n\n\n\n<p>If a team member provides services but is assigned a free role, they will still be counted in the subscription.<\/p>\n<\/blockquote>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>To grant or remove permissions for a role, click the three dots in the Access tab and select the required option.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa1bfb&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa1bfb\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"564\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-1024x564.png\" alt=\"\" class=\"wp-image-269854\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-1024x564.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-300x165.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-768x423.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-1536x847.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-2048x1129.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-360x198.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.11.19-1568x864.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>To grant\/remove all rights to a section, use the switch.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa232d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa232d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"92\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-1024x92.png\" alt=\"\" class=\"wp-image-269872\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-1024x92.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-300x27.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-768x69.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-1536x138.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-360x32.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02-1568x141.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.13.02.png 1892w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>To add additional access rights, click the arrow to the right of the switch and then click the &#8220;Additional&#8221; line. Select the required options or check the boxes in the drop-down list.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa2f5f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa2f5f\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"552\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-1024x552.png\" alt=\"\" class=\"wp-image-269896\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-1024x552.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-300x162.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-768x414.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-1536x828.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-360x194.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40-1568x845.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.14.40.png 1896w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>To grant or remove rights for a section, click the three dots next to its name and select the required option.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa366b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa366b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"326\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-1024x326.png\" alt=\"\" class=\"wp-image-269917\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-1024x326.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-300x95.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-768x244.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-1536x489.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-360x115.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06-1568x499.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.16.06.png 1886w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Click the<strong> Save<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Copying access rights<\/strong><\/h2>\n\n\n\n<p>To avoid setting up the same access rights for multiple team members, you can copy permissions to another team member. You can copy permissions both when sending an invitation and for a team member who has already been added to a location.<\/p>\n\n\n\n<p><strong>To copy permissions:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Team<\/strong> > <strong>Team members list <\/strong>section, or <strong>Billing > Subscription> Manage<\/strong>.<\/li>\n\n\n\n<li>Click the team member\u2019s name or role and open the <strong>Access<\/strong> tab.<\/li>\n\n\n\n<li>On the page that opens, in the <strong>Access rights<\/strong> field, click <strong>Copy permissions<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa3e88&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa3e88\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"520\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-1024x520.png\" alt=\"\" class=\"wp-image-269944\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-1024x520.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-300x152.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-768x390.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-1536x780.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-360x183.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50-1568x796.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.21.50.png 1906w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Select a team member from the list whose permissions you want to copy (you can use the team member search). Click <strong>Apply<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa4585&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa4585\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"813\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10-813x1024.png\" alt=\"\" class=\"wp-image-269968\" style=\"width:343px;height:auto\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10-813x1024.png 813w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10-238x300.png 238w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10-768x967.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10-360x453.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.26.10.png 886w\" sizes=\"auto, (max-width: 813px) 100vw, 813px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Afterwards, the copied rights will be assigned to the selected team member.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Editing a team member\u2019s role and access rights in Billing<\/strong><\/h2>\n\n\n\n<p>You can also edit team member roles and access rights in <strong>Billing &gt; Subscription<\/strong>. If a team member was invited earlier but no role was assigned, you can assign one in this section as well. To do this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In <strong>Billing &gt; Subscription<\/strong>, click <strong>Manage<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa4d9d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa4d9d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"518\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-1024x518.png\" alt=\"\" class=\"wp-image-269995\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-1024x518.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-300x152.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-768x389.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-1536x777.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-2048x1037.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-360x182.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.32.37-1568x794.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>A list of all team members will open. Click the <strong>name of the team member<\/strong> whose role or permissions you want to edit. The system will open the team member profile in the <strong>Team<\/strong> section.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa54fa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa54fa\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"896\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-1024x896.png\" alt=\"\" class=\"wp-image-270022\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-1024x896.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-300x263.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-768x672.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-1536x1344.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-360x315.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14-1568x1372.png 1568w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.35.14.png 1842w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>In the team member profile, go to the <strong>Access<\/strong> tab.<\/li>\n\n\n\n<li>Then follow the instructions provided earlier in this article.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Team member subscription status<\/strong><\/h2>\n\n\n\n<p><br>In the <strong>Team<\/strong> section, the<strong> Subscription<\/strong> column shows whether a team member is counted in the subscription and whether they are billable. There are two possible statuses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Paid<\/strong> \u2014 the team member is counted in the subscription and is billable.<\/li>\n\n\n\n<li><strong>Free<\/strong> \u2014 the team member is not counted in the subscription and is non-billable.<\/li>\n<\/ul>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa6231&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa6231\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-1024x534.png\" alt=\"\" class=\"wp-image-270049\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-1024x534.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-300x157.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-768x401.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-1536x802.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-2048x1069.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-360x188.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.40.42-1568x818.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>If you\u2019ve reached the team member limit in your subscription, you can increase it in <strong>Billing > Subscription<\/strong>. For details, see the article <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><a href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/249949\/\"><strong>How to add additional team members to your plan<\/strong>.<\/a><\/mark><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Change a team member\u2019s subscription status (Billable vs Non-billable)<\/h2>\n\n\n\n<p>In the team list, open <strong>Team member settings<\/strong> (the modal with the subscription counter). Select: <strong>Billable member<\/strong> or <strong>Non-billable member<\/strong>. Click <strong>Save<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-1024x531.png\" alt=\"\" class=\"wp-image-270076\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-1024x531.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-300x156.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-768x399.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-1536x797.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-2048x1063.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-360x187.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-05-at-12.44.20-1568x814.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you switch a team member to <strong>Non-billable<\/strong>, make sure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>they are not included in the schedule<\/li>\n\n\n\n<li>they don\u2019t have any editing permissions (otherwise, they will become billable again).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Dismiss, delete, transfer access<\/strong><\/h2>\n\n\n\n<p>To dismiss a team member, delete them, or transfer access to another team member:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the team member list, open the menu by clicking the <strong>three dots (\u22ef)<\/strong> on the right.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa6f8b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa6f8b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-1024x544.png\" alt=\"\" class=\"wp-image-269020\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-1024x544.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-300x159.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-768x408.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-1536x816.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-2048x1089.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-360x191.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.22.36-1568x833.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dismiss<\/strong> \u2014 use when the person no longer works with you. Their access is disabled, and they\u2019re marked as dismissed.<\/li>\n\n\n\n<li><strong>Delete<\/strong> \u2014 removes the team member from the location\/system list (use carefully).<\/li>\n\n\n\n<li><strong>Link access to other team member<\/strong> \u2013 Use this option if you need to <strong>move system access and permissions from one team member to another<\/strong> \u2014 for example, when you accidentally created a duplicate profile, or when a new team member replaces the previous one. <\/li>\n<\/ul>\n\n\n\n<p>During the transfer, in the window that opens:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Select team member without access<\/strong><br>Choose the team member who should <strong>receive<\/strong> the access. Only team members who don\u2019t currently have system access can be selected.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e4a0caa773e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e4a0caa773e\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"995\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36-1024x995.png\" alt=\"\" class=\"wp-image-269041\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36-1024x995.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36-300x292.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36-768x747.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36-360x350.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2025\/02\/Screen-Shot-2026-02-04-at-16.25.36.png 1144w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Delete source team member after transfer<\/strong><br>Enable this option if you want the original team member (the <strong>source<\/strong>) to be <strong>removed<\/strong> after the transfer. This helps avoid duplicates.<\/li>\n\n\n\n<li>Click <strong>Transfer access<\/strong> to confirm.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Tips<\/strong><br><br>If someone needs to <strong>work with bookings\/payments\/clients<\/strong> &gt; they will almost always be <strong>billable<\/strong>.<\/p>\n\n\n\n<p>If someone only needs to <strong>view reports\/metrics<\/strong> &gt; use <strong>Viewer<\/strong> + <strong>Non-billable<\/strong> (and no schedule).<\/p>\n\n\n\n<p>If someone only needs <strong>team + subscription management<\/strong> (but no schedule) &gt; use <strong>System manager<\/strong> (non-billable receptionist scenario).<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-style-default has-white-background-color has-background has-small-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p>If your subscription limits the number of team members, adding a new one may require increasing the limit.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>In Altegio, owners and managers can control who can view or change data in the system (clients, bookings, cash desk, schedules, etc.). With the updated subscription logic (the \u201cpaid rights\u201d model), a team member\u2019s subscription status depends on what they can do in the system \u2014 not just their job title. Proper access setup helps&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/19029472943261-user-roles\/\">Continue reading <span class=\"screen-reader-text\">Team Member Roles and Access Rights<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[42],"doc_tag":[2320,2317,2314,2311,2308,1402,2305,1357],"class_list":["post-1123","docs","type-docs","status-publish","hentry","doc_category-staff","doc_tag-accountant","doc_tag-call-center","doc_tag-manager","doc_tag-owner","doc_tag-read-only","doc_tag-receptionist-en","doc_tag-system-manager","doc_tag-team-member-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":1565,"total_views":"288","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Staff","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/staff\/"}],"doc_tag_info":[{"term_name":"Accountant","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/accountant\/"},{"term_name":"Call Center","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/call-center\/"},{"term_name":"Manager","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/manager\/"},{"term_name":"Owner","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/owner\/"},{"term_name":"Read-only","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/read-only\/"},{"term_name":"Receptionist","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/receptionist-en\/"},{"term_name":"System Manager","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/system-manager\/"},{"term_name":"Team Member","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/team-member-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1123"}],"version-history":[{"count":15,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1123\/revisions"}],"predecessor-version":[{"id":299089,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1123\/revisions\/299089"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1123"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1123"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}