{"id":1122,"date":"2024-11-23T04:57:36","date_gmt":"2024-11-23T04:57:36","guid":{"rendered":"https:\/\/support-landing.altegio.cloud\/support\/19286312217629-online-payment-settings-in-altegio\/"},"modified":"2025-07-10T08:20:24","modified_gmt":"2025-07-10T08:20:24","password":"","slug":"19286312217629-online-payment-settings-in-altegio","status":"publish","type":"docs","link":"https:\/\/alteg.io\/en\/support\/knowledge-base\/19286312217629-online-payment-settings-in-altegio\/","title":{"rendered":"Online payment settings in Altegio"},"content":{"rendered":"<p><strong>Altegio<\/strong> allows businesses to accept cashless<strong> online payments from clients through the online booking widget and by sending a payment link.<\/strong> Once you have signed a contract with a payment processing partner (learn more about connecting<strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/4868517099933-Stripe-online-payment\"> Stripe<\/a>)<\/strong>, you need to configure the settings in <strong>Altegio<\/strong>.<\/p>\n\n\n<p><strong>Important<\/strong><\/p>\n\n\n\n<p>Altegio does not charge any commission for payments. The bank commission depends on the selected payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Connecting and Configuring Online Payments<\/strong><\/h2>\n\n\n\n<p><strong>Go to Finance > Online Payments<\/strong> or <strong>Settings > Finance > Online Payment <\/strong>sections.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d09045c70f6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d09045c70f6\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.39.29.png\" alt=\"\" class=\"wp-image-167944\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Choose the Payment Method<\/strong><\/h2>\n\n\n\n<p>Select the preferred online payment method from the provided options.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d09045c7ada&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d09045c7ada\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2486\" height=\"910\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.42.50.png\" alt=\"\" class=\"wp-image-167959\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.42.50.png 2486w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.42.50-300x110.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.42.50-1024x375.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.42.50-768x281.png 768w\" sizes=\"auto, (max-width: 2486px) 100vw, 2486px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><strong>Payment Links<\/strong><\/p>\n\n\n\n<p><strong>Overview:<\/strong><br>This method allows you to collect payments from clients by sending them a unique payment link. The link can be shared via any messenger or communication channel (e.g., WhatsApp, email, SMS).<\/p>\n\n\n\n<p><strong>Use Case:<\/strong><br>Ideal for remote or manual bookings when the client isn&#8217;t booking through the online system.<\/p>\n\n\n\n<p><strong>How It Works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Generate a payment link from the platform.<\/li>\n\n\n\n<li>Send the link to your client via messenger or email.<\/li>\n\n\n\n<li>The client completes the payment securely online.<\/li>\n<\/ul>\n\n\n\n<p><strong>Setup:<\/strong><br>Click <strong>Set up<\/strong> to enable this payment method in your system.<br><br><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/support.alteg.io\/hc\/en-us\/articles\/18064607016989-Prepayment-in-the-online-booking-widget\">Prepayment with Online Booking Widget<\/a><\/strong><\/p>\n\n\n\n<p><strong>Overview:<\/strong><br>Enable clients to make advance payments directly through the online booking widget as they schedule their appointments.<\/p>\n\n\n\n<p><strong>Use Case:<\/strong><br>Useful for reducing no-shows and ensuring upfront commitment.<\/p>\n\n\n\n<p><strong>How It Works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client selects a service and booking time via the widget.<\/li>\n\n\n\n<li>They are prompted to pay in advance to confirm the booking.<\/li>\n\n\n\n<li>The appointment is finalized only after payment is completed.<\/li>\n<\/ul>\n\n\n\n<p><strong>Setup:<\/strong><br>Click <strong>Set up<\/strong> to activate prepayment for online bookings.<br><br><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/alteg.io\/support\/support\/en\/knowledge-base\/15870083288221-online-sales-of-memberships-and-gift-cards\/\">Sell Memberships and Gift Cards Online<\/a><\/strong><\/p>\n\n\n\n<p><strong>Overview:<\/strong><br>Offer digital memberships or gift cards directly through your online booking forms.<\/p>\n\n\n\n<p><strong>Use Case:<\/strong><br>Perfect for upselling loyal clients or providing gift options during holidays and promotions.<\/p>\n\n\n\n<p><strong>How It Works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up memberships or gift cards in your system.<\/li>\n\n\n\n<li>Clients can purchase them online without needing a direct appointment.<\/li>\n\n\n\n<li>Payment is processed immediately at the time of purchase.<\/li>\n<\/ul>\n\n\n\n<p><strong>Setup:<\/strong><br>Click <strong>Set up<\/strong> to start offering these digital products.<br><br><\/p>\n\n\n\n<p><strong>PIX Payment at Cash Desk<\/strong><\/p>\n\n\n\n<p><strong>Overview:<\/strong><br>Clients can scan a QR code printed at your checkout counter to pay instantly using the PIX system.<\/p>\n\n\n\n<p><strong>Use Case:<\/strong><br>Designed for in-person payments where a physical checkout exists.<\/p>\n\n\n\n<p><strong>How It Works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A QR code is generated and printed\/displayed at the point of sale.<\/li>\n\n\n\n<li>The client scans the code using their phone.<\/li>\n\n\n\n<li>Payment is completed instantly via their banking app.<\/li>\n<\/ul>\n\n\n\n<p><strong>Connection:<\/strong><br>Click <strong>Connect<\/strong> to integrate and begin accepting payments with a checkout QR code.<br><br><\/p>\n\n\n\n<p><strong>PIX Payment with PIX Key<\/strong> (New)<\/p>\n\n\n\n<p><strong>Overview:<\/strong><br>Allows clients to make payments by using a PIX key generated for your business, directly from their banking app.<\/p>\n\n\n\n<p><strong>Use Case:<\/strong><br>Ideal for remote or digital payment requests when there&#8217;s no physical interaction.<\/p>\n\n\n\n<p><strong>How It Works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A unique PIX key is generated and provided to the client.<\/li>\n\n\n\n<li>The client uses this key in their banking app to send the payment.<\/li>\n\n\n\n<li>Payment is received directly to your business account.<\/li>\n<\/ul>\n\n\n\n<p><strong>Connection:<\/strong><br>Click <strong>Connect<\/strong> to enable PIX key-based payment support.<\/p>\n\n\n\n<p><br><br>In the <strong>Online Payments<\/strong> section of a <strong>location<\/strong>, you can configure all online payment methods except for the online sale of memberships and gift cards. Those are configured via chain interface.<\/p>\n\n\n\n<p>After clicking <strong>&#8220;Set up&#8221;<\/strong>  or <strong>&#8220;Connect&#8221;<\/strong> for this payment method, the <strong>Online payments<\/strong> section will open.<\/p>\n\n\n\n<p>Click the <strong>&#8220;How does it work?&#8221;<\/strong> button in the settings card.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d09045c91c2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d09045c91c2\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-1024x572.png\" alt=\"\" class=\"wp-image-167986\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-1024x572.png 1024w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-300x167.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-768x429.png 768w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-1536x857.png 1536w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-2048x1143.png 2048w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-360x201.png 360w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.53.13-1568x875.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>A pop-up window like this will appear with a guide.<strong> <\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Enter Your Payment System Credentials<\/strong><\/h2>\n\n\n\n<p>Provide the necessary details from your <strong>payment provider account<\/strong> to enable online payments.<br>These details can be found in your payment provider\u2019s <strong>dashboard or sent to you via email\/messaging platforms <\/strong>(depending on the provider).<br>If you haven\u2019t yet signed a contract with a payment provider, you can proceed with the connection from this section.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d09045c9b16&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d09045c9b16\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2018\" height=\"1528\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.55.44.png\" alt=\"\" class=\"wp-image-168004\" srcset=\"https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.55.44.png 2018w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.55.44-300x227.png 300w, https:\/\/alteg.io\/support\/wp-content\/uploads\/2024\/11\/Screen-Shot-2025-07-09-at-20.55.44-1024x775.png 1024w\" sizes=\"auto, (max-width: 2018px) 100vw, 2018px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Altegio allows businesses to accept cashless online payments from clients through the online booking widget and by sending a payment link. Once you have signed a contract with a payment processing partner (learn more about connecting Stripe), you need to configure the settings in Altegio. Important Altegio does not charge any commission for payments. The&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/support\/knowledge-base\/19286312217629-online-payment-settings-in-altegio\/\">Continue reading <span class=\"screen-reader-text\">Online payment settings in Altegio<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[60],"doc_tag":[1267,1834,1534,1252,1522,1609],"class_list":["post-1122","docs","type-docs","status-publish","hentry","doc_category-cashless-payment","doc_tag-chain-en","doc_tag-finance-en","doc_tag-gift-card-en","doc_tag-location-en","doc_tag-membership-en","doc_tag-online-booking-en","entry"],"aioseo_notices":[],"year_month":"2026-04","word_count":630,"total_views":"589","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"ivan.k","author_nicename":"altegio","author_url":"https:\/\/alteg.io\/en\/author\/altegio\/"},"doc_category_info":[{"term_name":"Cashless payment","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/categories\/cashless-payment\/"}],"doc_tag_info":[{"term_name":"Chain","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/chain-en\/"},{"term_name":"Finance","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/finance-en\/"},{"term_name":"Gift Card","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/gift-card-en\/"},{"term_name":"Location","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/location-en\/"},{"term_name":"Membership","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/membership-en\/"},{"term_name":"Online Booking","term_url":"https:\/\/alteg.io\/en\/support\/knowledge-base\/docs-tag\/online-booking-en\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/comments?post=1122"}],"version-history":[{"count":3,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1122\/revisions"}],"predecessor-version":[{"id":168022,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/docs\/1122\/revisions\/168022"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/media?parent=1122"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_category?post=1122"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/support\/wp-json\/wp\/v2\/doc_tag?post=1122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}