{"id":17951,"date":"2026-02-16T13:16:35","date_gmt":"2026-02-16T13:16:35","guid":{"rendered":"https:\/\/blog.altegio.cloud\/?p=17951"},"modified":"2026-02-08T17:52:04","modified_gmt":"2026-02-08T17:52:04","slug":"franchise-multi-location-scheduling-software-single-dashboard","status":"publish","type":"post","link":"https:\/\/alteg.io\/en\/blog\/franchise-multi-location-scheduling-software-single-dashboard\/","title":{"rendered":"Franchise &amp; multi\u2011location scheduling software \u2014 single dashboard across locations"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduce true chain control without spreadsheets or swivel\u2011chair ops<\/h2>\n\n\n\n<p>Franchises and multi\u2011location groups run Altegio from a single dashboard to standardize services, staff, prices, analytics, and client records across every site. Central chain settings, a unified client database, and network\u2011wide analytics replace branch\u2011by\u2011branch spreadsheets and conflicting data.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chain configuration: set services, staff, roles, and inventory once and publish network\u2011wide. See the chain setup catalog in <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/altegio-settings-for-chains\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Altegio settings for chains<\/mark><\/a>.<\/li>\n\n\n\n<li>Network analytics: view consolidated revenue, occupancy, returning customers, and trends across all or selected locations via <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/chain-analytics\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain analytics<\/mark><\/a>.<\/li>\n\n\n\n<li>Unified CRM: one client card and visit history for all locations; prevent duplicate outreach with the <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain client database<\/mark><\/a>.<\/li>\n\n\n\n<li>Service and staff performance: compare what sells and who performs across the network with <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905592688413-services-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Services chain report<\/mark><\/a> and <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905620158621-staff-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Staff chain report<\/mark><\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Unified client database across locations<\/h2>\n\n\n\n<p>Give HQ and local teams a 360\u00b0 client view no matter which branch a customer visits.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consolidated list and search: the chain interface lists all clients who visited any branch; filter by spend, visits, booking period, online\u2011booking users, and more. See the <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain client database<\/mark><\/a>.<\/li>\n\n\n\n<li>Single visit history and communications: view bookings, services, purchases, discounts, comments, and locations in one timeline. The <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905463467549-customer-chain-card\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Customer chain card<\/mark><\/a> includes message logs and loyalty.<\/li>\n\n\n\n<li>Smarter analytics on unique customers: chain analytics calculates average spend, earnings, occupancy, bookings, and revenue trends by unique clients across all or selected locations and avoids double\u2011counting frequent cross\u2011location visitors. See \u201cWhat tasks are solved by chain analytics and the client database?\u201d in <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905599395101-what-tasks-are-solved-by-chain-analytics-and-the-client-database\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain analytics<\/mark><\/a>.<\/li>\n\n\n\n<li>Loyalty at chain level: issue and track cards, memberships, and gift cards across branches; export reports from <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4906028682781-report-on-gift-cards\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Report on gift cards<\/mark><\/a> and bulk\u2011load memberships with <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4906136138397-memberships-import\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Memberships import<\/mark><\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Screenshot callout \u2014 unified client card (described)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Header: name, phone, category\/importance, discounts, total spend<\/li>\n\n\n\n<li>Tabs: Additional fields; Visit history (services, products, payments, discounts, branch, comments); Sent messages (status\/channel); Loyalty (cards, memberships, accruals\/write\u2011offs)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Network\u2011wide KPIs you can trust<\/h2>\n\n\n\n<p>Use chain dashboards and downloadable reports to compare locations, services, and teams on the same definitions (only \u201cArrived\u201d bookings count by design in staff\/services reports).<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>KPI<\/strong><\/td><td><strong>Where to find<\/strong><\/td><td><strong>Notes<\/strong><\/td><\/tr><tr><td>Average spend, total earnings, occupancy, bookings\/revenue dynamics<\/td><td><a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/chain-analytics\/\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain analytics<\/mark><\/strong><\/a><\/td><td>Consolidated across selected locations; unique clients de\u2011duplicated<\/td><\/tr><tr><td>Number of services, revenue, discount, payroll, consumable cost, profit, % of total<\/td><td><a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905592688413-services-chain-report\/\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Services chain report<\/mark><\/strong><\/a><\/td><td>Compare services across branches; export to Excel<\/td><\/tr><tr><td>Earnings, services sold, products sold, hours worked, cost\/hour, % of revenue<\/td><td><a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905620158621-staff-chain-report\/\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Staff chain report<\/mark><\/strong><\/a><\/td><td>Cross\u2011location employee stats; Excel download via secure email link<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Screenshot callout \u2014 multi\u2011location KPI view (described)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Filters: period, location(s)\/groups, employee\/service\/category<\/li>\n\n\n\n<li>Charts: daily revenue trend; top services; staff earnings vs. hours<\/li>\n\n\n\n<li>Security: report downloads logged in Overview \u2192 Data log<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Franchise &amp; multi\u2011location scheduling software \u2014 single dashboard across locations<\/h2>\n\n\n\n<p>Altegio\u2019s chain interface standardizes scheduling and operations while letting each branch run day\u2011to\u2011day calendars locally. Clients can book anywhere; HQ still sees one truth for clients, revenue, and staffing.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online booking at scale: embed widgets per service\/employee or channel and track behavior with <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905099766557-online-booking-analytics\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Online booking analytics<\/mark><\/a> and GA4 via the <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4903418881693-setting-the-integration-with-google-analytics\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Google Analytics integration<\/mark><\/a>. Add Google Maps booking with <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4904093304605-altegio-online-booking-on-google-maps\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Book via Google<\/mark><\/a>.<\/li>\n\n\n\n<li>BI for executives: connect standardized chain data to Power BI using <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/7239819587613-altegio-and-smart-metrika-business-intelligence-in-microsoft-power-bi\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Smart\u2011Metrika integration<\/mark><\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to roll out a chain in hours (not months)<\/h2>\n\n\n\n<p>&#8211; Create the chain and unify staff profiles<\/p>\n\n\n\n<p>Add employees once at chain level and assign to locations; merge duplicates created locally with the irreversible \u201cMerge\u201d action: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905394473885-merge-into-chain-and-chain-staff-unification\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Merge into chain &amp; staff unification<\/mark><\/a>.<\/p>\n\n\n\n<p>&#8211; Model positions and required fields network\u2011wide<\/p>\n\n\n\n<p>Define positions (e.g., Stylists, Tutors, Cardiologists), set mandatory HR fields, link allowed services and durations: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905449783197-setting-chain-positions\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Setting chain positions<\/mark><\/a>.<\/p>\n\n\n\n<p>&#8211; Grant role\u2011based user access per location and chain<\/p>\n\n\n\n<p>Invite users and apply least\u2011privilege access for owners, managers, admins, specialists, accountants: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905456904861-setting-chain-users\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Setting chain users<\/mark><\/a>.<\/p>\n\n\n\n<p>&#8211; Publish standardized services and pricing<\/p>\n\n\n\n<p>Configure services at chain level, assign staff, durations, and bill of materials; push to branches (see the chain setup catalog in <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/altegio-settings-for-chains\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Altegio settings for chains<\/mark><\/a>).<\/p>\n\n\n\n<p>&#8211; Turn on analytics and dashboards<\/p>\n\n\n\n<p>Enable chain analytics and confirm \u201cArrived\u2011only\u201d logic for staff\/services reports: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/chain-analytics\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain analytics<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905592688413-services-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Services chain report<\/mark><\/a>, <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905620158621-staff-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Staff chain report<\/mark><\/a>.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Data governance and access control for franchises<\/h2>\n\n\n\n<p>Protect client data, restrict exports, and audit activity from day one.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Calendar and client data permissions: mask phone numbers, limit history visibility, and constrain edits with <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4846977968669-appointment-calendar-access-rights\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Appointment Calendar access rights<\/mark><\/a> and granular <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4846957550877-configuring-user-access-rights\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">User access rights<\/mark><\/a>.<\/li>\n\n\n\n<li>Breach\u2011resistant operations: use built\u2011in logs and legal best practices described in <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4846920531613-securing-your-data-in-altegio\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Securing your data in Altegio<\/mark><\/a>. Platform privacy and GDPR details: <a href=\"https:\/\/alteg.io\/en\/info\/privacy\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Privacy Policy<\/mark><\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why chains choose Altegio for scheduling and ops<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proven scale and reliability: 11,000+ clients, 85,000 daily specialists, and 99.98% uptime; infrastructure hosted in EU (Hetzner). See <a href=\"https:\/\/alteg.io\/en\/info\/about\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">About Altegio<\/mark><\/a>.<\/li>\n\n\n\n<li>One ecosystem: online booking, CRM, payroll, finance, inventory, loyalty, and analytics run in one stack\u2014standardizable for 100+ locations (About \u2192 Chain management).<\/li>\n\n\n\n<li>Marketplace\u2011free client experience: protect your customer base and brand (About \u2192 \u201cAltegio doesn\u2019t promote competitors\u201d).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Quick links for chains<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chain settings index: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/altegio-settings-for-chains\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Altegio settings for chains<\/mark><\/a><\/li>\n\n\n\n<li>Chain analytics hub: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/categories\/chain-analytics\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain analytics<\/mark><\/a><\/li>\n\n\n\n<li>Unified client CRM: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905437905565-chain-client-database\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Chain client database<\/mark><\/a><\/li>\n\n\n\n<li>Performance reports: <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905592688413-services-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Services chain report<\/mark><\/a> and <a href=\"https:\/\/alteg.io\/support\/en\/knowledge-base\/4905620158621-staff-chain-report\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffcb00\" class=\"has-inline-color\">Staff chain report<\/mark><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Introduce true chain control without spreadsheets or swivel\u2011chair ops Franchises and multi\u2011location groups run Altegio from a single dashboard to standardize services, staff, prices, analytics, and client records across every site. Central chain settings, a unified client database, and network\u2011wide analytics replace branch\u2011by\u2011branch spreadsheets and conflicting data. Unified client database across locations Give HQ and&hellip; <a class=\"more-link\" href=\"https:\/\/alteg.io\/en\/blog\/franchise-multi-location-scheduling-software-single-dashboard\/\">Continue reading <span class=\"screen-reader-text\">Franchise &amp; multi\u2011location scheduling software \u2014 single dashboard across locations<\/span><\/a><\/p>\n","protected":false},"author":14,"featured_media":17954,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[75],"tags":[],"class_list":["post-17951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","entry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/posts\/17951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/comments?post=17951"}],"version-history":[{"count":11,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/posts\/17951\/revisions"}],"predecessor-version":[{"id":18017,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/posts\/17951\/revisions\/18017"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/media\/17954"}],"wp:attachment":[{"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/media?parent=17951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/categories?post=17951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alteg.io\/en\/blog\/wp-json\/wp\/v2\/tags?post=17951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}