{"id":28416,"date":"2026-09-08T15:28:48","date_gmt":"2026-09-08T15:28:48","guid":{"rendered":"https:\/\/alteg.io\/?p=28416"},"modified":"2026-09-09T08:35:43","modified_gmt":"2026-09-09T08:35:43","slug":"proc-salon-potrebuje-rezervacni-system","status":"publish","type":"post","link":"https:\/\/alteg.io\/cs\/blog\/proc-salon-potrebuje-rezervacni-system\/","title":{"rendered":"Pro\u010d salon pot\u0159ebuje rezerva\u010dn\u00ed syst\u00e9m: 5 \u010d\u00edsel"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u201eRezerva\u010dn\u00ed syst\u00e9m? N\u00e1m sta\u010d\u00ed di\u00e1\u0159 a telefon.&#8221; Tuhle v\u011btu v salonech sly\u0161\u00edme \u010dasto. Jen\u017ee salon za di\u00e1\u0159 a telefon plat\u00ed ka\u017ed\u00fd den: pr\u00e1zdn\u00fdmi okny, no-show, kter\u00e9 nikdo nep\u0159ipomn\u011bl, a klienty, kte\u0159\u00ed se nedovolali a objednali se ke konkurenci. N\u00ed\u017ee je p\u011bt \u010d\u00edsel, kter\u00e1 ukazuj\u00ed, kolik tenhle zvyk stoj\u00ed \u2013 v korun\u00e1ch, s uveden\u00fdmi zdroji a s v\u00fdpo\u010dtem, jak rychle se rezerva\u010dn\u00ed syst\u00e9m zaplat\u00ed<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ve zkratce<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zhruba t\u0159etina rezervac\u00ed vznik\u00e1, kdy\u017e m\u00e1te zav\u0159eno:<\/strong> podle dat platformy Altegio p\u0159ich\u00e1z\u00ed kolem 30 % rezervac\u00ed mimo otev\u00edrac\u00ed dobu; telefon v tu chv\u00edli nikdo nezved\u00e1<\/li>\n\n\n<li><strong>Jedno no-show denn\u011b stoj\u00ed 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b:<\/strong> p\u0159i slu\u017eb\u011b za 600 K\u010d a dvaceti pracovn\u00edch dnech; automatick\u00e1 p\u0159ipom\u00ednka den p\u0159edem \u0159e\u0161\u00ed v\u011bt\u0161inu p\u0159\u00edpad\u016f za koruny<\/li>\n\n\n<li><strong>Ru\u010dn\u00ed spr\u00e1va rezervac\u00ed spolkne kolem hodiny denn\u011b:<\/strong> telefon\u00e1ty, zp\u011btn\u00e1 vol\u00e1n\u00ed, ru\u010dn\u00ed p\u0159ipom\u00ednky a p\u0159esuny; za m\u011bs\u00edc je to 20 hodin, tedy 2 700 K\u010d podle minim\u00e1ln\u00ed mzdy, nebo 12 000 K\u010d, kdy\u017e ten \u010das bere z k\u0159esla<\/li>\n\n\n<li><strong>Marketplace si z p\u0159iveden\u00e9 n\u00e1v\u0161t\u011bvy vezme a\u017e 40 %, vlastn\u00ed rezerva\u010dn\u00ed kan\u00e1l 0 %:<\/strong> klient se m\u00e1 objedn\u00e1vat u v\u00e1s, ne v ciz\u00ed aplikaci vedle va\u0161ich konkurent\u016f<\/li>\n\n\n<li><strong>Online rezervace trv\u00e1 kolem 30 sekund, telefon\u00e1t \u010dty\u0159i minuty:<\/strong> rezerva\u010dn\u00ed syst\u00e9m pracuje i v deset ve\u010der \u2013 a klient se objedn\u00e1 hned, m\u00edsto aby odkl\u00e1dal telefon\u00e1t na z\u00edt\u0159ek<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0161echny v\u00fdpo\u010dty n\u00ed\u017ee stoj\u00ed na jednom modelov\u00e9m salonu, kter\u00fd rezerva\u010dn\u00ed syst\u00e9m zat\u00edm nem\u00e1: pr\u016fm\u011brn\u00e1 slu\u017eba 600 K\u010d, osm n\u00e1v\u0161t\u011bv denn\u011b, dvacet pracovn\u00edch dn\u016f v m\u011bs\u00edci, tedy 160 n\u00e1v\u0161t\u011bv a 96 000 K\u010d tr\u017eeb m\u011bs\u00ed\u010dn\u011b. Ceny jsou k z\u00e1\u0159\u00ed 2026; dosa\u010fte svoje a \u0159\u00e1dov\u00e1 v\u00fd\u0161e z\u016fstane.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010c\u00edslo 1: zhruba t\u0159etina rezervac\u00ed vznik\u00e1, kdy\u017e m\u00e1te zav\u0159eno<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy si klient objedn\u00e1v\u00e1 kade\u0159n\u00edka? M\u00e1lokdy v \u00fater\u00fd v jeden\u00e1ct dopoledne, kdy u va\u0161eho k\u0159esla sed\u00ed jin\u00fd klient a vy nezved\u00e1te. Objedn\u00e1v\u00e1 se ve\u010der u seri\u00e1lu, r\u00e1no v tramvaji, o v\u00edkendu p\u0159i pl\u00e1nov\u00e1n\u00ed t\u00fddne. Data platformy Altegio ukazuj\u00ed, \u017ee kolem 30 % rezervac\u00ed vznik\u00e1 mimo otev\u00edrac\u00ed dobu salonu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159elo\u017ete to na sv\u016fj provoz. P\u0159i 160 n\u00e1v\u0161t\u011bv\u00e1ch m\u011bs\u00ed\u010dn\u011b je t\u0159etina zhruba 50 rezervac\u00ed, kter\u00e9 cht\u011bj\u00ed vzniknout ve chv\u00edli, kdy telefon nikdo nezved\u00e1. Kolik z t\u011bch lid\u00ed zavol\u00e1 z\u00edtra a kolik mezit\u00edm najde salon o dv\u011b ulice d\u00e1l? To p\u0159esn\u011b nev\u00edte \u2013 a to je cel\u00fd probl\u00e9m. Online rezerva\u010dn\u00ed syst\u00e9m tyhle klienty spo\u010d\u00edt\u00e1; bez n\u011bj po nich nez\u016fstane \u017e\u00e1dn\u00e1 stopa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159itom <a href=\"https:\/\/alteg.io\/cs\/online-booking\/\">online rezervace<\/a> 24\/7 funguje jednodu\u0161e: odkaz nebo tla\u010d\u00edtko na webu, v profilu na Instagramu a na Firemn\u00edm profilu na Googlu, klient si vybere slu\u017ebu, mistra a \u010das a rezervace spadne rovnou do kalend\u00e1\u0159e. P\u0159es tla\u010d\u00edtko Rezervovat na Google Map\u00e1ch jde objednat i bez p\u0159echodu na jin\u00fd web: Altegio je partnerem slu\u017eby Reserve with Google a propojen\u00ed s mapami je zdarma.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010c\u00edslo 2: jedno no-show denn\u011b stoj\u00ed 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Klient, kter\u00fd nep\u0159ijde a neozve se, je nejdra\u017e\u0161\u00ed polo\u017eka salonu, proto\u017ee ji nikde neuvid\u00edte: hodina je pry\u010d, materi\u00e1l nachystan\u00fd, mzda b\u011b\u017e\u00ed. P\u0159i slu\u017eb\u011b za 600 K\u010d a jedn\u00e9 takov\u00e9 absenci denn\u011b je to 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b a 144 000 K\u010d ro\u010dn\u011b. Jinak \u0159e\u010deno: 240 slu\u017eeb za rok, kter\u00e9 jste odpracovali zadarmo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u011bt\u0161ina no-show p\u0159itom nen\u00ed zl\u00e1 v\u016fle, ale zapomn\u011btlivost: klient se objednal p\u0159ed t\u0159emi t\u00fddny a term\u00edn mu vypadl z hlavy. Rezerva\u010dn\u00ed syst\u00e9m m\u00e1 proti tomu nejlevn\u011bj\u0161\u00ed zbra\u0148, jak\u00e1 existuje: automatickou p\u0159ipom\u00ednku den p\u0159edem a p\u00e1r hodin p\u0159ed n\u00e1v\u0161t\u011bvou. Klient bu\u010f potvrd\u00ed, nebo zru\u0161\u00ed v\u010das a vy okno stihnete nab\u00eddnout d\u00e1l. E-mail a push notifikace nestoj\u00ed nic, SMS jednotky korun \u2013 proti slu\u017eb\u011b za 600 K\u010d, o kterou jinak p\u0159ijdete. V Altegiu si \u010das <a href=\"https:\/\/alteg.io\/cs\/sms-and-email-notification\/\">p\u0159ipom\u00ednky<\/a> nastav\u00edte sami a klient si m\u016f\u017ee ve widgetu zvolit, kdy mu m\u00e1 p\u0159ij\u00edt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0159ipom\u00ednky no-show nesraz\u00ed na nulu; na chronick\u00e9 p\u0159\u00edpady pat\u0159\u00ed z\u00e1loha nebo garance kartou. Cel\u00fd \u017eeb\u0159\u00ed\u010dek od p\u0159ipom\u00ednky k z\u00e1loze v\u010detn\u011b storno podm\u00ednek podle \u010desk\u00e9ho pr\u00e1va jsme rozebrali v \u010dl\u00e1nku <a href=\"https:\/\/alteg.io\/cs\/blog\/jak-snizit-no-show\/\">P\u0159ipom\u00ednky a z\u00e1lohy: jak sn\u00ed\u017eit no-show<\/a>. Tady sta\u010d\u00ed v\u011bd\u011bt jedno: prvn\u00ed stupe\u0148 stoj\u00ed koruny a bez syst\u00e9mu ho ru\u010dn\u011b nezvl\u00e1dnete. Osm zpr\u00e1v ka\u017ed\u00fd ve\u010der, ru\u010dn\u011b a bez chyby, nevydr\u017e\u00ed pos\u00edlat nikdo dlouho.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010c\u00edslo 3: ru\u010dn\u00ed spr\u00e1va rezervac\u00ed spolkne kolem hodiny denn\u011b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tohle \u010d\u00edslo je nejm\u00e9n\u011b viditeln\u00e9, proto\u017ee se neztr\u00e1c\u00ed nar\u00e1z, ale po minut\u00e1ch. Podle zku\u0161enosti salon\u016f na platform\u011b Altegio u\u0161et\u0159\u00ed rezerva\u010dn\u00ed syst\u00e9m administrativ\u011b kolem hodiny denn\u011b. Kde se ta hodina v salonu bez syst\u00e9mu bere, ukazuje modelov\u00fd den s osmi n\u00e1v\u0161t\u011bvami:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u010cinnost<\/th><th>Model<\/th><th>Minut denn\u011b<\/th><\/tr><\/thead><tbody><tr><td>Telefon\u00e1ty s objedn\u00e1n\u00edm a zp\u011btn\u00e1 vol\u00e1n\u00ed<\/td><td>5 hovor\u016f \u00d7 4 min<\/td><td>20<\/td><\/tr><tr><td>Ru\u010dn\u00ed p\u0159ipom\u00ednky na z\u00edtra (SMS, zpr\u00e1vy)<\/td><td>8 zpr\u00e1v \u00d7 1,5 min<\/td><td>12<\/td><\/tr><tr><td>P\u0159esuny a ru\u0161en\u00ed term\u00edn\u016f<\/td><td>3 \u00d7 5 min<\/td><td>15<\/td><\/tr><tr><td>Hled\u00e1n\u00ed voln\u00e9ho term\u00ednu a z\u00e1pis do di\u00e1\u0159e<\/td><td>8 \u00d7 1 min<\/td><td>8<\/td><\/tr><tr><td>Ve\u010dern\u00ed kontrola, kdo z\u00edtra p\u0159ijde<\/td><td>1 \u00d7 5 min<\/td><td>5<\/td><\/tr><tr><td><strong>Celkem<\/strong><\/td><td><\/td><td><strong>60<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u010casy jsou modelov\u00e9; dosa\u010fte svoje, sou\u010det vyjde podobn\u011b. Dvacet pracovn\u00edch dn\u016f kr\u00e1t hodina je 20 hodin m\u011bs\u00ed\u010dn\u011b a ty maj\u00ed dv\u011b ceny. Spodn\u00ed hranice: minim\u00e1ln\u00ed mzda pro rok 2026 je podle <a href=\"https:\/\/mpsv.gov.cz\/minimalni-mzda\">MPSV<\/a> 134,40 K\u010d za hodinu, tedy 2 688 K\u010d m\u011bs\u00ed\u010dn\u011b \u2013 tolik byste zaplatili nejlevn\u011bj\u0161\u00ed mo\u017en\u00e9 recep\u010dn\u00ed jen za tuhle pr\u00e1ci, a to bez odvod\u016f. Horn\u00ed hranice: pokud telefon zved\u00e1 sama majitelka nebo mistr mezi klienty, po\u010d\u00edt\u00e1 se ten \u010das cenou hodiny k\u0159esla, a p\u0159i 600 K\u010d je to 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pravda le\u017e\u00ed n\u011bkde mezi, proto\u017ee ne ka\u017ed\u00e1 minuta na telefonu je ztracen\u00e1 minuta u k\u0159esla. Jen\u017ee i spodn\u00ed hranice je v\u00edc ne\u017e m\u011bs\u00ed\u010dn\u00ed cena kter\u00e9hokoli syst\u00e9mu z cen\u00edk\u016f n\u00ed\u017ee. Kam miz\u00ed zbytek pracovn\u00edho t\u00fddne a jak pl\u00e1novat podle skute\u010dn\u00e9 d\u00e9lky slu\u017eeb, rozeb\u00edr\u00e1 text o <a href=\"https:\/\/alteg.io\/cs\/blog\/time-management-v-salonu\/\">time managementu v salonu<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010c\u00edslo 4: marketplace si vezme a\u017e 40 % z n\u00e1v\u0161t\u011bvy, vlastn\u00ed kan\u00e1l 0 %<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy\u017e salon hled\u00e1 \u201erezerva\u010dn\u00ed syst\u00e9m zdarma&#8221;, \u010dasto skon\u010d\u00ed v katalogu slu\u017eeb: v aplikaci, kde je vedle stovek dal\u0161\u00edch salon\u016f a online rezervace tam skute\u010dn\u011b funguje bez poplatku p\u0159edem. Plat\u00ed se potom. Z n\u00e1v\u0161t\u011bvy klienta, kter\u00e9ho platforma \u201ep\u0159ivedla&#8221;, si marketplace um\u00ed vz\u00edt provizi 10\u201340 % hodnoty n\u00e1v\u0161t\u011bvy. U slu\u017eby za 600 K\u010d je to a\u017e 240 K\u010d; deset takov\u00fdch n\u00e1v\u0161t\u011bv m\u011bs\u00ed\u010dn\u011b je 2 400 K\u010d, tedy v\u00edc ne\u017e trojn\u00e1sobek m\u011bs\u00ed\u010dn\u00ed ceny rezerva\u010dn\u00edho syst\u00e9mu s pevnou cenou.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Druh\u00fd, ti\u0161\u0161\u00ed n\u00e1klad: klient z katalogu se objedn\u00e1v\u00e1 \u201ev aplikaci&#8221;, ne \u201eu v\u00e1s&#8221;. Jeho n\u00e1vyk, historie i kontakt rostou na stran\u011b platformy, kter\u00e1 mu p\u0159\u00ed\u0161t\u011b zobraz\u00ed i va\u0161e konkurenty. Vlastn\u00ed rezerva\u010dn\u00ed kan\u00e1l \u2013 odkaz na webu, tla\u010d\u00edtko na Instagramu, rezervace z Google Maps \u2013 nem\u00e1 provizi \u017e\u00e1dnou a <a href=\"https:\/\/alteg.io\/cs\/client-base\/\">klientsk\u00e1 data<\/a> z\u016fst\u00e1vaj\u00ed v salonu. Katalog m\u016f\u017ee b\u00fdt dopl\u0148kov\u00fd zdroj nov\u00fdch klient\u016f; z\u00e1kladem m\u00e1 b\u00fdt kan\u00e1l, kter\u00fd pat\u0159\u00ed v\u00e1m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kdo si to chce spo\u010d\u00edtat na konkr\u00e9tn\u00edch tarifech: srovn\u00e1n\u00ed \u0161esti syst\u00e9m\u016f pro \u010desk\u00fd trh v\u010detn\u011b proviz\u00ed a skryt\u00fdch limit\u016f m\u00e1me v \u010dl\u00e1nku <a href=\"https:\/\/alteg.io\/cs\/blog\/nejlepsi-rezervacni-system\/\">6 nejlep\u0161\u00edch rezerva\u010dn\u00edch syst\u00e9m\u016f v roce 2026<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010c\u00edslo 5: online rezervace trv\u00e1 30 sekund, telefon\u00e1t \u010dty\u0159i minuty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Posledn\u00ed \u010d\u00edslo je o klientovi. Rezervace ve widgetu \u2013 slu\u017eba, mistr, term\u00edn, telefon \u2013 trv\u00e1 kolem 30 sekund. Telefon\u00e1t na objedn\u00e1n\u00ed trv\u00e1 i s hled\u00e1n\u00edm v di\u00e1\u0159i zhruba \u010dty\u0159i minuty, a to jen kdy\u017e ho n\u011bkdo zvedne. Rozd\u00edl nen\u00ed v pohodl\u00ed, ale v konverzi: klient, kter\u00fd v deset ve\u010der na Instagramu uvid\u00ed tla\u010d\u00edtko Rezervovat, rezervaci dokon\u010d\u00ed. Klient, kter\u00fd uvid\u00ed jen telefonn\u00ed \u010d\u00edslo, si \u0159ekne \u201ezavol\u00e1m z\u00edtra&#8221; \u2013 a z\u00edtra m\u00e1 jin\u00e9 starosti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plat\u00ed to i pro st\u00e1l\u00e9 klienty. Kdy\u017e vid\u00ed voln\u00e9 term\u00edny, objednaj\u00ed se d\u0159\u00edv, ne\u017e byste jim volali vy; kdy\u017e mohou term\u00edn zru\u0161it online, zru\u0161\u00ed ho ve\u010der p\u0159edem m\u00edsto toho, aby r\u00e1no nep\u0159i\u0161li. Ka\u017ed\u00fd takov\u00fd klik je rezervace, kterou nemusel nikdo vy\u0159\u00eddit rukama \u2013 a to je p\u0159esn\u011b ta hodina denn\u011b z \u010c\u00edsla 3.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kolik rezerva\u010dn\u00ed syst\u00e9m stoj\u00ed a jak rychle se zaplat\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Poctiv\u011b: rezerva\u010dn\u00ed syst\u00e9m nen\u00ed zadarmo. Nejd\u0159\u00edv ceny, v\u0161echny z ofici\u00e1ln\u00edch cen\u00edk\u016f k 8. z\u00e1\u0159\u00ed 2026, bez DPH:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Altegio:<\/strong> 730 K\u010d m\u011bs\u00ed\u010dn\u011b pro t\u00fdm do dvou lid\u00ed p\u0159i m\u011bs\u00ed\u010dn\u00ed platb\u011b, del\u0161\u00ed licence p\u0159id\u00e1v\u00e1 bonusov\u00e9 m\u011bs\u00edce; v\u0161echny funkce, p\u0159evod dat i za\u0161kolen\u00ed v cen\u011b, nulov\u00e1 provize z rezervac\u00ed, 7 dn\u00ed zdarma bez karty, trvale bezplatn\u00fd tarif neexistuje<\/li>\n\n\n<li><strong>Reservio:<\/strong> bezplatn\u00fd tarif s limitem 40 rezervac\u00ed za 30 dn\u00ed a 100 klient\u016f, placen\u00fd tarif Starter od 199 K\u010d m\u011bs\u00ed\u010dn\u011b p\u0159i ro\u010dn\u00ed platb\u011b<\/li>\n\n\n<li><strong>reenio:<\/strong> bezplatn\u00e1 verze do 50 rezervac\u00ed m\u011bs\u00ed\u010dn\u011b, tarif Business od 245 K\u010d m\u011bs\u00ed\u010dn\u011b<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Bezplatn\u00e9 tarify pro s\u00f3lo mistra s dvaceti rezervacemi m\u011bs\u00ed\u010dn\u011b sta\u010dit mohou, jen si jejich limity \u2013 po\u010det rezervac\u00ed a po\u010det klient\u016f \u2013 spo\u010d\u00edtejte d\u0159\u00edv, ne\u017e na n\u011b naraz\u00edte v p\u016flce m\u011bs\u00edce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te\u010f n\u00e1vratnost na modelov\u00e9m salonu. Syst\u00e9m za 730 K\u010d m\u011bs\u00ed\u010dn\u011b se zaplat\u00ed, jakmile zabr\u00e1n\u00ed dv\u011bma no-show za m\u011bs\u00edc (1 200 K\u010d), nebo jakmile u\u0161et\u0159\u00ed p\u011bt a p\u016fl hodiny administrativy po\u010d\u00edtan\u00e9 minim\u00e1ln\u00ed mzdou (739 K\u010d). Proti n\u011bmu stoj\u00ed ztr\u00e1ty, na kter\u00e9 m\u00ed\u0159\u00ed: 12 000 K\u010d za no-show a 2 700 a\u017e 12 000 K\u010d za administrativu m\u011bs\u00ed\u010dn\u011b. Syst\u00e9m je nesma\u017ee v\u0161echny; sta\u010d\u00ed mu ale smazat dvacetinu, aby byl zaplacen\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy se bez n\u011bj je\u0161t\u011b obejdete? T\u0159i poctiv\u00e9 p\u0159\u00edpady:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>S\u00f3lo mistr s pln\u00fdm di\u00e1\u0159em st\u00e1l\u00fdch klient\u016f<\/strong>, kte\u0159\u00ed se objedn\u00e1vaj\u00ed u k\u0159esla na p\u0159\u00ed\u0161t\u011b, a nov\u00fd klient se k v\u00e1m dostane jen na doporu\u010den\u00ed: online kan\u00e1l p\u0159inese m\u00e1lo, dokud nechcete r\u016fst<\/li>\n\n\n<li><strong>Do\u010dasn\u00fd provoz:<\/strong> pop-up st\u00e1nek na festivalu nebo trhu na p\u00e1r v\u00edkend\u016f: dokud rozvrh \u017eije jen p\u00e1r t\u00fddn\u016f, sta\u010d\u00ed pap\u00edrov\u00fd seznam; syst\u00e9m pot\u0159ebuje podnik se st\u00e1l\u00fdm kalend\u00e1\u0159em<\/li>\n\n\n<li><strong>Kdy\u017e ho nebudete pou\u017e\u00edvat d\u016fsledn\u011b:<\/strong> syst\u00e9m vedle pap\u00edrov\u00e9ho di\u00e1\u0159e je hor\u0161\u00ed ne\u017e di\u00e1\u0159 s\u00e1m, proto\u017ee d\u0159\u00edv nebo pozd\u011bji vznikne dvojit\u00e1 rezervace; bu\u010f v\u0161echno v syst\u00e9mu, nebo nic<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Jak rezerva\u010dn\u00ed syst\u00e9m zav\u00e9st a co m\u011b\u0159it po 30 dnech<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zaveden\u00ed nen\u00ed projekt na m\u011bs\u00edce; u mal\u00e9ho salonu jde sp\u00ed\u0161 o hodiny rozlo\u017een\u00e9 do t\u00fddne ne\u017e o t\u00fddny. \u010cty\u0159i kroky:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>P\u0159eve\u010fte klienty a cen\u00edk.<\/strong> Kontakty a historii z di\u00e1\u0159e nebo tabulky, slu\u017eby se skute\u010dnou d\u00e9lkou, ne s tou, kterou byste cht\u011bli m\u00edt<\/li>\n\n\n<li><strong>Dejte odkaz na rezervaci v\u0161ude, kde v\u00e1s klient hled\u00e1.<\/strong> Tla\u010d\u00edtko na webu, odkaz v biu na Instagramu a na facebookov\u00e9 str\u00e1nce, tla\u010d\u00edtko Rezervovat na Firemn\u00edm profilu na Googlu, odkaz v podpisu zpr\u00e1v; bez tohoto kroku syst\u00e9m nic nep\u0159inese, klient na rezervaci mus\u00ed narazit<\/li>\n\n\n<li><strong>Zapn\u011bte p\u0159ipom\u00ednky.<\/strong> Den p\u0159edem a dv\u011b a\u017e t\u0159i hodiny p\u0159ed n\u00e1v\u0161t\u011bvou; e-mail a push zdarma, SMS jako z\u00e1loha<\/li>\n\n\n<li><strong>\u0158ekn\u011bte to klient\u016fm.<\/strong> Jedna v\u011bta u placen\u00ed (\u201ep\u0159\u00ed\u0161t\u011b se m\u016f\u017eete objednat i odsud&#8221;), vizitka s QR k\u00f3dem a jedna zpr\u00e1va st\u00e1l\u00fdm klient\u016fm<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Po 30 dnech se pod\u00edvejte na t\u0159i \u010d\u00edsla v <a href=\"https:\/\/alteg.io\/cs\/statistics-and-analytics\/\">p\u0159ehledech<\/a>: obsazenost (kolik z otev\u00edrac\u00edch hodin je prod\u00e1no), pod\u00edl no-show (nep\u0159i\u0161ed\u0161\u00ed n\u00e1v\u0161t\u011bvy proti v\u0161em) a pod\u00edl vracej\u00edc\u00edch se klient\u016f. P\u0159idejte \u010dtvrt\u00e9, kter\u00e9 bez syst\u00e9mu neexistovalo: kolik rezervac\u00ed p\u0159i\u0161lo online. Pokud jich m\u011bs\u00edc od m\u011bs\u00edce p\u0159ib\u00fdv\u00e1, klienti si vybrali sami \u2013 a vy jste jim jen p\u0159estali st\u00e1t v cest\u011b.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Co je rezerva\u010dn\u00ed syst\u00e9m a v \u010dem se li\u0161\u00ed od objedn\u00e1vkov\u00e9ho syst\u00e9mu?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je to software, ve kter\u00e9m si klient s\u00e1m vybere slu\u017ebu, mistra a voln\u00fd term\u00edn a rezervace spadne rovnou do kalend\u00e1\u0159e salonu; pat\u0159\u00ed k n\u011bmu p\u0159ipom\u00ednky, klientsk\u00e1 karta a p\u0159ehledy. \u201eObjedn\u00e1vkov\u00fd syst\u00e9m&#8221; je v salonech tot\u00e9\u017e, jen z pohledu provozu, kter\u00fd \u201ebere objedn\u00e1vky&#8221;; v e-shopech znamen\u00e1 n\u011bco jin\u00e9ho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Funguje rezerva\u010dn\u00ed syst\u00e9m i bez vlastn\u00edho webu?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ano. Odkaz na rezervaci sta\u010d\u00ed d\u00e1t do bia na Instagramu, na Firemn\u00ed profil na Googlu (tla\u010d\u00edtko Rezervovat p\u0159\u00edmo v map\u00e1ch) nebo poslat klientovi ve zpr\u00e1v\u011b. Salon bez webu tak m\u00e1 online rezervace stejn\u011b dostupn\u00e9 jako salon s webem; web p\u0159id\u00e1v\u00e1 jen dal\u0161\u00ed m\u00edsto, kde na tla\u010d\u00edtko klient naraz\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M\u016f\u017eu vedle syst\u00e9mu d\u00e1l pou\u017e\u00edvat pap\u00edrov\u00fd di\u00e1\u0159?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kr\u00e1tce p\u0159i p\u0159echodu ano, dlouhodob\u011b ne. Dva zdroje pravdy d\u0159\u00edv nebo pozd\u011bji vytvo\u0159\u00ed dvojitou rezervaci a klienta na dve\u0159\u00edch, pro kter\u00e9ho nen\u00ed k\u0159eslo. Dejte si t\u00fdden a\u017e dva na soub\u011bh, p\u0159epi\u0161te do syst\u00e9mu v\u0161echny budouc\u00ed term\u00edny a di\u00e1\u0159 zav\u0159ete; teprve od t\u00e9 chv\u00edle d\u00e1vaj\u00ed p\u0159ipom\u00ednky a p\u0159ehledy smysl.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Co s klienty, kte\u0159\u00ed cht\u011bj\u00ed d\u00e1l volat?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nechte je volat: syst\u00e9m telefon neru\u0161\u00ed, jen ho zbavuje v\u011bt\u0161iny hovor\u016f. Rezervaci po telefonu zap\u00ed\u0161ete do syst\u00e9mu stejn\u011b jako tu online a klient dostane p\u0159ipom\u00ednku i potvrzen\u00ed. \u010casem sami zjist\u00ed, \u017ee v deset ve\u010der je odkaz rychlej\u0161\u00ed ne\u017e \u010dekat na otev\u00edrac\u00ed dobu; tla\u010dit je nemus\u00edte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jak dlouho trv\u00e1 zaveden\u00ed rezerva\u010dn\u00edho syst\u00e9mu v salonu?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">U salonu do p\u011bti lid\u00ed obvykle n\u011bkolik hodin pr\u00e1ce rozlo\u017een\u00fdch do t\u00fddne: nahr\u00e1t slu\u017eby se skute\u010dnou d\u00e9lkou a cen\u00edk, p\u0159ev\u00e9st kontakty klient\u016f, nastavit p\u0159ipom\u00ednky a um\u00edstit odkaz na web, Instagram a Google. Bezplatn\u00e9 zku\u0161ebn\u00ed obdob\u00ed, kter\u00e9 syst\u00e9my nab\u00edzej\u00ed, na to sta\u010d\u00ed; prvn\u00ed m\u011bs\u00edc pak v\u011bnujte soub\u011bhu s di\u00e1\u0159em a p\u0159episu term\u00edn\u016f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P\u011bt \u010d\u00edsel, jeden z\u00e1v\u011br: pr\u00e1zdn\u00e1 hodina k\u0159esla se u\u017e nikdy neprod\u00e1 a telefon ji s\u00e1m nezapln\u00ed. V Altegiu padaj\u00ed rezervace z webu, Instagramu i Google Maps do jednoho kalend\u00e1\u0159e, p\u0159ipom\u00ednky hl\u00eddaj\u00ed no-show a p\u0159ehledy ukazuj\u00ed obsazenost i pod\u00edl vracej\u00edc\u00edch se klient\u016f \u2013 7 dn\u00ed zdarma, bez karty a bez provize z rezervac\u00ed<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u0159etina rezervac\u00ed vznik\u00e1, kdy\u017e m\u00e1te zav\u0159eno, a jedno no-show denn\u011b stoj\u00ed 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b: p\u011bt \u010d\u00edsel o tom, kolik salon bez rezerva\u010dn\u00edho syst\u00e9mu ztr\u00e1c\u00ed a jak rychle se syst\u00e9m zaplat\u00ed<\/p>\n","protected":false},"author":25,"featured_media":28266,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[447],"tags":[],"class_list":["post-28416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podnikani-cs"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"T\u0159etina rezervac\u00ed vznik\u00e1, kdy\u017e m\u00e1te zav\u0159eno, a jedno no-show denn\u011b stoj\u00ed 12 000 K\u010d m\u011bs\u00ed\u010dn\u011b: p\u011bt \u010d\u00edsel o tom, kolik salon bez rezerva\u010dn\u00edho syst\u00e9mu ztr\u00e1c\u00ed a jak rychle se syst\u00e9m zaplat\u00ed\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Jana\"\/>\n\t<link 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